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“Great service” 5 of 5 stars
Review of Omni Severin Hotel

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Omni Severin Hotel
4.0 of 5 Hotel   |   40 West Jackson Place, Indianapolis, IN 46225 (Downtown Indianapolis)   |  
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Ranked #14 of 183 Hotels in Indianapolis
Radcliff, United States
1 review
“Great service”
5 of 5 stars Reviewed April 3, 2014

I would definitely recommend the Omni Severin in Indianapolis. The service was terrific, the breakfast buffet at the onsite restaurant 1913 was tasty and well stocked, and beds are comfy. Location is great as it is right in the middle of downtown and attached to the Circle Center shopping mall and within walking distance of several restaurants and shops. The room we were in was pretty average, but we didn't stay in it for anything other than sleeping.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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1,013 reviews from our community

Traveler rating
    543
    302
    94
    50
    24
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187
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
Candler, United States
1 review
5 of 5 stars Reviewed April 3, 2014

This is a very nice hotel. Very clean and all the staff is very friendly and accommodating. I would highly recommend this hotel if you are visiting this area. The restaurant is very nice and the omelet guys are the best. The breakfast buffet is awesome.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IN
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 2, 2014

I just returned from a short stay at the Omni with my husband and our two children. Our stay was great, the only negative is that it wasn't a longer stay! We booked our room through Priceline and saved almost 50%. Every staff member we walked by smiled and said hello, and the staff we dealt with at check-in and check-out were extremely friendly. My children loved their little goody bags when we checked-in, and they were in awe of the "fancy" hotel. We had a 10th floor room with a nice view. Our room was extremely clean, the beds were comfortable, and there was PLENTY of hot water! The shower head in our bathroom was amazing, far better than any hotel shower I've ever used... awesome water pressure, felt great on my head and neck! My husband and children enjoyed the pool, though I do wish the floor around the pool was a different type of surface... the tile is very slippery, even when only walking. This hotel is in a great location with plenty of restaurants and shops nearby, and is in short walking distance to a parking garage for overnight parking if you choose to not use the valet parking. The parking garage was only $20 overnight. We will definitely be returning to Omni!

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  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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st. Joseph, MI, United States
1 review
3 of 5 stars Reviewed April 1, 2014

The Bell and valet Staff were very good but the rest of the staff didn't seem to be able to tell us what amenities were within walking distance. This definitely affected our experience for dining and shopping

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omni_Manager, Manager at Omni Severin Hotel, responded to this review, April 11, 2014
We apologize if our staff was not able to help you with your questions about the nearby area. We will make sure our front office manager is made aware of this, and we will work to educate our new front desk agents on the area as quickly as possible, while letting our experienced concierges field other requests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glenwood Springs, United States
1 review
5 of 5 stars Reviewed April 1, 2014

The Omni Severin was the venue for our son and daughter in-laws wedding. A very busy hotel with the basketball tourney and Mary Kay convention. All from housekeeping to wait staff to front desk and wedding planner were smiling and helpful. Don't know how they do it but they do it all. Highly recommend this hotel for an overnight stay to a convention!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lahore, Pakistan
1 review
4 of 5 stars Reviewed April 1, 2014

Overall it was very good except my initial room that was very small but after a day I was able to have it changed .. with the help of room service person. she was really really helpful and so was the gentleman who called me and got me to a new room.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ohio
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed April 1, 2014

Beautiful Hotel right in the heart of downtown Indianapolis. You can get to get restaurants and fun night time places within easy walking distance. Connected to the convention center and to a great shopping mall too.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Severin Hotel

Address: 40 West Jackson Place, Indianapolis, IN 46225
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Indianapolis
#8 Business Hotel in Indianapolis
#10 Romantic Hotel in Indianapolis
#20 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Severin Hotel 4*
Number of rooms: 424
Reservation Options:
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Also Known As:
Omni Hotel Indianapolis
Omni Indianapolis
Indianapolis Omni

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