When we arrived at our room (1023) on October 22, the bed was made, but the linen from the previous guest was still there (hence dirty bedding). The House keeping did change the bed. The next day we chose to eat breakfast 8:30 at the Hot Tuna, we stood for ten minutes before we were greeted and shown to a table. There was only one guest before us an the hostess was visiting with a personal friend. We ask to sit next to the window, she said it was reserved. We were seated to to the door to the kitchen area and waited for additional 15 minutes, we were not offered coffee, water nor even a menu. during rhe 25 minutes the window table remained vacant. I finally got up and looked at the breakfast buffet, the eggs appeared to be old, the bacon and sausage "cold" and unappetizing. I returned to the table and asked my wife if we have coffee yet. No we waited for a few more minutes an then left. One should not have to wait for 20 minutes on non service. The majority of the dining area did not have customers. We did not attempt another meal at the Omni.
After going across the street for breakfast (Another hotel, sorry to say). We approach the information desk for information about what to do by the desk attendent and if he had information about shows on the Theater strip. I do confess, I did interupt his email checking and web surfing. He gave us a booklet that was in are room. He didn't have clue, other there is a game on Sunday! Great if you are leaving on saturday.
The room was ok, could have used a vacuuming, and the bed spread needed to be laundered as well.
The hall from the Omni to the Nordstrom sky walk is loose and worn. Not very impressive, and looks like some ones hall to the garage.
The valet service was courteous, well mannered, and offered more help than the reception desk, the information desk and the definetly the restuarant.
I am disappointed in the four star service ranking. My previous exposure to Omni was in Atlanta, and then I thought I am going to stay here next time. We were disappointed.

I had to come to Indianapolis for a family function and wanted to stay on the north side of the city so I decided to stay at the Omni North Hotel. I was very happy with my speed of check in and the front desk staff was very polite. I did not know the area very well but the staff was more than helpful giving me suggestions on shopping and restaurants in the area. They even provided me with printed directions to these areas and asked if I would like directions to my family member's house were the function was being held. I thought this was very unique since most places assume you know where you are going when dealing with family events. I had never been here before and their service helped me greatly especially since my parents had given me the wrong directions. Thank you Omni staff and I will see you again when I return to Indy.

I'm not sure which Omni in Indianapolis the other reviewers were speaking about but, I stayed at the Omni Indianapolis North for a wedding and reception and had a wonderful time. The service was great and the food on the prime rib buffet in abruzzis restaurant was fabulous. I highly recommend it.

I resently visited the fine city of Indianapolis, In and I had the pleasure of staying at the Omni. Although the rooms were small and warm, the dining experience was extradonary. The "HOT TUNA" resturant residing inside the hotel, lavishes delictiable treats for the savy diner. For the seafood lover in me, they created a crab-crusted Alaskan halibut with a ginger buerre blanc. It was simply heavenly.