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All 185 Indianapolis hotels

Hilton Indianapolis North: Traveler Reviews

3.5 of 5
8181 North Shadeland Ave., Indianapolis, IN 46250
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Ranked #80 of 185 hotels in Indianapolis
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Most recent review
4 of 5 stars Reviewed January 16, 2013
pmulvihi Bloomington, Indiana
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134 reviews from our community

    Trip type
Traveler rating
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    47
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    15
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Date Rating
Bloomington, Indiana
Top Contributor
68 reviews 68 reviews
23 hotel reviews
Reviews in 37 cities Reviews in 37 cities
33 helpful votes 33 helpful votes
“Solid hotel. Clean, Comfy and great staff.”
4 of 5 stars Reviewed January 16, 2013

The hotel is great. It's in a perfect location for shopping. It's 10 minutes from Castleton Square Mall and maybe 15 from Keystone at the Crossing. The decor is modern and very nice. The beds are comfy and the shower is perfect. The bathroom is a tad small, no way two women can get ready at the same time, but other than that no complaints.

Room Tip: Avoid staying near the elevators if possible, it gets loud.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schaumburg, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Beautiful Hotel... minutes away from Lucas Oil”
5 of 5 stars Reviewed January 15, 2013

This is a beautiful and clean hotel with friendly front desk staff.

Amazing breakfast with many tasty options.
Our room was clean and spacious .

25 minutes to Lucas Oil stadium and other downtown restaurants.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enid, Oklahoma
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Business trip”
4 of 5 stars Reviewed January 13, 2013

I stayed at this hotel while on a business trip to Indianapolis. Jasmina at the checkin desk welcomed me by name and had me checked in within 2 minutes. She was extremely pleasant and courteous. The Fitness Center was very good. The room was very comfortable, but someone ought to rethink the narrow trash cans they put in these rooms. You can hardly fit anything into them. Normal round trash cans would hold 10 times the stuff. These look like someone stomped on them. The breakfast hostess was extremely nice. I'm only sorry I didn't get her name, but she made the breakfast experience wonderful. This hotel has an indoor pool, but no hot tub. Overall a very good Hilton property.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Finland
Top Contributor
65 reviews 65 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
35 helpful votes 35 helpful votes
“Hilton delivers, always”
5 of 5 stars Reviewed January 10, 2013

I found a great deal from Expedia and stayed here for two nights. I did not found anything to complain about this stay. Everything worked fine, everyone was friendly and rooms were Hilton class.

Check in was fast, staff was friendly, hotel was clean, room was spacious and clean, bathroom included everywhere you could ask for, Internet connection is fast and they have a proper gym and indoor pool too. It's like 20 minute drive from downtown Indianapolis but there is lot of restaurants, stores and malls almost next door.

If I ever return to Indianapolis, this will be my choice for sure.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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indy
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Ever again?”
3 of 5 stars Reviewed January 7, 2013

I always stay at hampton Inns, but on Christmas night my town was facing the threat of a terrible snow. As a health care worker I was concerned that I wouldn't be able to get to work the next night, so after some discussion- my husband and I decided I would go and stay at the Hilton. We chose this hotel over the Drury right across the street (even though it was cheaper, newer, and had a free breakfast)- because Hilton and Hampton are owned by the same company and so we figured it would be the safest bet.

The person at the check in had a terrible attitude. I know it was 11pm on Christmas night, but hey- I didn't want to be there either. And the room!! The lamp was all COVERED in rust. The outlets on the desk didn't work, the desk was all saggy.. I did find one outlet behind a chair to plug in my phone and kindle.

The bathroom was nice and clean, also the room was very nice and warm. I had plenty of blankets and pillows. I did treat myself to roomservice for the first time and wow that was kinda cool.
The next day I did go down and ask if I needed a shovel to get my car out of it's spot, could I borrow one, again I was told rather rudely "we don't have things like that- we use snow blowers". So okay... I knew I would be on my own.
I wil say when I checked out that evening to go to work, they did 'pro-rate' the room for that 2nd night, - charge me like a late check out so to speak- seeing as it was 6pm. That was really very nice. That and the warmth/comfort of the bed are the only redeeming features.
Next time- will I remember that or the rudeness and rust?

Room Tip: I was on the end of the hall- That was far from the elevator and far from the ice machine.
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  • Stayed December 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Allison S, General Manager at Hilton Indianapolis North, responded to this review
January 18, 2013
I appreciate your review of your recent experience at our hotel. I truly regret that you had a disappointing experience with some aspects of our hotel including our staff not providing you with the level of customer service you deserve. Your feedback is incredibly important to us and I can assure you that I have personally spoken to our staff regarding your comments. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve.

Again, I sincerely apologize if you went through any inconveniences and I hope that next time you are in town, you give us another opportunity to provide you with the exceptional service you deserve. Thank you once again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hilton Indianapolis North

Also Known As:
Hilton Indianapolis North Hotel Indianapolis
Hilton Indianapolis North Hotel
Hilton Hotel Indianapolis
Hilton Indianapolis
Indianapolis Hilton
Address: 8181 North Shadeland Ave., Indianapolis, IN 46250
Phone Number:
Region: United States > Indiana > Indianapolis
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Onsen Hotels in Indianapolis
Price Range: $$
Hotel Class:3.5 star (3.5*)
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