We stayed here for a weekend while in Indy for our nephew's wedding. We had 3 rooms which I booked through Priceline, where we got a great deal! Upon check in I requested if one of the rooms could have two beds rather than 1 king which is usually the standard fare for Priceline bookings. Beth who was at the front desk checked and said, no problem. Beth was also genuinely welcoming and very friendly! When my husband and I went up to our room, upon entering we immediately heard a baby crying in the next room. I walked back to the front desk and asked Beth if it was at all possible to have another room due to the baby. She said no problem, and found another room for us in the same vicinity but away from the crying baby! Kudos to Beth!
I would also like to commend Kimberly who was working in the bar area. After the long drive from Maryland we were ready to have a drink and relax. Kimberly was so nice and friendly and offered some great ideas for us to do that evening. There was a gentleman there working at the bar also who was nice also, but I can't remember his name (Friday 8/24 about 5:00).
At one point I asked for clean towels and they were brought promptly.
Although the hotel itself is a little worn around the edges, not horrible, but could use some updated...the service we received more than made up for that. I usually book my hotel rooms via Priceline while traveling, but would be more than happy to stay here again if this was the hotel I was rewarded.
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- Also Known As:
- Hilton Indianapolis North Hotel Indianapolis
- Indianapolis Hilton