Since I work in the hotel industry I hate to be critical of housekeeping. They have a tough job with very litlle appreciation but pubic hair and dried toothpaste around the sink area should be easy to see and clean. My only other complaint would be there was no comforter. Just a crappy old blanket that most hotels usually give out if you request an extra blanket that was between the sheets.

Our weekend getaway began with an exceptionally friendly and helpful person at the reception desk. She was a wealth of information concerning the best local attractions and events.
This Hilton Hotel was immaculately clean, sinfully comfortable and conveniently located. In addition, the breakfast buffet was outstanding with a wide variety of hot and cold breakfast items and a nice selection of pastries. In short, this is a hotel that does everything well that we've come to expect from the best of Hilton.
But...after paying that much money, why do you charge $9.95 for an internet connection in the room. In the lobby it's free. It's also free at every single McDonald's restaurant with which I am familiar. In-room internet is also free at more and more budget hotel chains. C'mon guys, you can do better than this, especially when the rooms cost this much.

Check-in was quick. I called to request a roll-away bed when we got to our room. It was delivered to the room in less than 10 minutes by an extremely kind employee named Shirley. My two children (12 and 8) really enjoyed the pool and being able to shower off in the restrooms off of the pool area. We saw Shirley again as we were leaving the pool at pool closing time (11pm) and again, she was courteous and told us to enjoy our stay.

The breakfast buffet was included in our stay that we purchased through Expedia. It was a full buffet with bacon, eggs, pancakes, pastries, fruit, yogurt, etc. The food was very good. I would recommend this hotel for families. We were very satisfied.

Very unhelpful. Short, lacking Passion for customer service, needs training in how to speak professionally and kindly. Rude and completely unwilling to assist customers. Self centered desk. It's all about the money. I will NEVER go back and I would strongly advise you to seek a hotel somewhere else. Try north on I69 to 96th street. Nicer, cheaper, friendlier. Screw Hilton north.