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“Very well maintained property.” 5 of 5 stars
Review of Marriott Indianapolis East

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Marriott Indianapolis East
3.5 of 5 Hotel   |   7202 East 21st Street, Indianapolis, IN 46219   |  
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Ranked #7 of 184 Hotels in Indianapolis
Certificate of Excellence
Bellmore, NY
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Very well maintained property.”
5 of 5 stars Reviewed August 27, 2014

We were here for a convention. The staff couldn't have been friendlier. They always greeted us when we returned from a tour or just walked through the lobby. The food in the restaurant was excellent. Or banquet food was outstanding. The staff was constantly working on the maintenance of the property. The bed in our room was very comfortable. The outside courtyard with the fountain was a great place to spend time with friends.


There were two issues with our room. The half and half in the coffee chest was congealed and pretty disgusting. All of the rooms in our wing facing outward looked at a brick wall. We were in 150. It seems that they built a convention hall after the hotel. Thankfully we didn't spend much time in the room.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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526 reviews from our community

Traveler rating
    323
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
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English first
Oklahoma
Level Contributor
166 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed August 25, 2014

On our journey to Virginia, we stopped for the night at the Marriott Indianapolis East. We usually look for Marriott properties as we have come to expect and appreciate their professionalism and luxury with every stay. We are pleased to say this property far exceeded all expectations we had! From the warm reception at check-in, to the beautiful and immaculate surroundings, to our luxurious room with the most comfortable bed ever, to the excellent meal we enjoyed for dinner in their lobby restaurant (our waitperson Jeff was so friendly and professional even though he was extremely busy trying to keep up with his many diners) to the most heartfelt and enthusiastic reception we received from Henry upon our early morning check-out, we just can't say enough good things about the place. If Henry alone was the one person a traveler first encountered when entering the property, your excellent reviews would come flowing in!. He made us feel like we mattered and his smile and cheerful attitude were so nice to see on an early Sunday morning......especially when he insisted on filling our travel mugs with delicious, steaming hot coffee. Thank you, all staff we encountered, for the great memory we will now have regarding our stay at your most beautiful property.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 24, 2014 via mobile

Chrissa and Daniel provided great service and their advice was very good on the food choices from the menu in the dining room. When we come through Indianapolis again we will be sure to stay at the Marriott.

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vincennes, Indiana
1 review
5 of 5 stars Reviewed August 22, 2014

I routinely drive to Marriott East in Indianapolis to attend meetings. Your staff is always courteous and friendly but I must admit that yesterday (Aug. 21, 2014) Henry out shined all previously encountered employees. What a kind, respectful gentleman! I never felt like he was just doing his job......I felt he was there just to take care of me!
Thank you Henry!!

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lexington, Kentucky
1 review
5 of 5 stars Reviewed August 19, 2014

I arrived in Indianapolis with 6 other friends to attend a gaming conference for 4 days. It was very crowded (50,000 attend each year), but Michelle and Tiffany both went way out of their way to ensure we had everything we needed. Even though we didn't rent any conference room accommodations before we arrived, they were sympathetic to us needing a place to hang out and play games, etc. They made sure that all 3 nights we had a conference room all to ourselves, and even bringing us ice, extra chairs and checking on us every so often. The rooms were also in great shape, and plenty of space for 7 people (in 3 rooms). We'll definitely consider this hotel again in the future.

  • Stayed August 2014, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
judyblat, Manager at Marriott Indianapolis East, responded to this review, August 20, 2014
Dear Guest,

Thank you very much for your feedback! We had a great time with all of our Gen Con guests this past weekend we are happy that you enjoyed your stay with us! I will make sure to pass your comments on to Michelle and Tiffany as well. If there is anything we can do for you in the future, please let us know. You can contact Tiffany Braud or myself at reservations@indymarriotteast.com or you can call us at 317-352-1231 Ext. 1114.

We appreciate you staying with us and we hope you had an amazing time, while here in Indianapolis!

Sincerely,

Angela Neville
Guest Services Manager
317-352-1231
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 17, 2014 via mobile

This was a pleasant stay. Large room with sitting area with TV in addition to TV in bedroom. Henry the valet was excellent! Stayed in the new tower which was good but needed help finding the right elevator to get to my room. It was worth it though. Close to I-65/70 but 15 minutes from downtown.

  • Stayed August 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
judyblat, Manager at Marriott Indianapolis East, responded to this review, August 20, 2014
Thank you so very much for your review of our hotel! We are very happy that you enjoyed your stay and I will make sure to pass along your great feedback to Henry and our Management team!

If you would like to discuss your stay further or you are coming back to the area, please don't hesitate to contact me at aneville@indymarriotteast.com or call me at 317-352-1231 and I will take care of your reservation needs!

Thank you,

Angela Neville
Guest Services Manager
Indianapolis Marriott East
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
199 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed August 15, 2014

Was here with IHEPS 2014 and once again this hotel impressed me. The room was clean and very nice and open amd the fact that it was a suite made my staff with.my.wife extremely enjoyable. Jason was the guy who checked.me in and he was awsome every staff.member was friendly and knowledgeable and helpful when ever approached. If you need a great place to stay while in Indianapolis this is the place!

Stayed August 2014, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Indianapolis East

Address: 7202 East 21st Street, Indianapolis, IN 46219
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Indianapolis
#21 Romantic Hotel in Indianapolis
#37 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Indianapolis East 3.5*
Number of rooms: 315
Official Description (provided by the hotel):
Discover a beautiful hotel, providing the ultimate in convenience & award-winning service. From the moment you walk into our hotel you feel the lively energy and light-hearted ambiance of the hotel. Creating a campus-like atmosphere, The Indianapolis Marriott Center offers various options in one great location. With style all its own the Indianapolis Marriott Center takes center stage offering 315 sophisticated guest rooms. Our spacious guestrooms are newly renovated and provide many extra comforts including European showerheads, Marriott Revive bedding package which includes pillow-topped mattresses, luxurious linens and down duvets, 37” HD flat screen television, large work desk and Bath & Body Products. ... more   less 
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Also Known As:
Marriott Indianapolis East Hotel Indianapolis
Indianapolis Marriott

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