My wife & I spent two nights at the Marriott East for a toy train convention. We made our reservations well in advance. Upon our 4pm arrival we were notified that there was an issue with the feather-free room that we requested. We were offered a Hospitality room (larger room with a Murphy bed & full size fridge) and free buffet breakfasts for the duration of our stay and a $10 coupon for a dinner at their Skylight Bistro Café. We agreed.
The Marriott's staff is phenomenal . . . very friendly and always willing to go the extra step to help us out. However, our Hospitality room was not as well-appointed or as clean as we expected. We got clean towels and soap on day two, but no evidence of vacuuming, making up the bed or cleaning the glasses. My wife had to call the desk for coffee packets and cups.
I would be very cautious about staying in a hospitality room. We were not in our room very much so it was not a big issue for us.
- Official Description (provided by the hotel):
- Discover a beautiful hotel, providing the ultimate in convenience & award-winning service. From the moment you walk into our hotel you feel the lively energy and light-hearted ambiance of the hotel. Creating a campus-like atmosphere, The Indianapolis Marriott Center offers various options in one great location. With style all its own the Indianapolis Marriott Center takes center stage offering 315 sophisticated guest rooms. Our spacious guestrooms are newly renovated and provide many extra comforts including European showerheads, Marriott Revive bedding package which includes pillow-topped mattresses, luxurious linens and down duvets, 37” HD flat screen television, large work desk and Bath & Body Products. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Indianapolis East Hotel Indianapolis
- Indianapolis Marriott