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“Nice hotel, would stay there again” 4 of 5 stars
Review of Hyatt Regency Indianapolis

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Hyatt Regency Indianapolis
3.5 of 5 Hotel   |   1 South Capitol Avenue, Indianapolis, IN 46204 (Downtown Indianapolis)   |  
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Ranked #27 of 183 Hotels in Indianapolis
Maryland
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
Reviews in 37 cities Reviews in 37 cities
29 helpful votes 29 helpful votes
“Nice hotel, would stay there again”
4 of 5 stars Reviewed November 4, 2013

I stayed in this hotel for a couple of nights in November. All in all, it's a very nice hotel. The staff were friendly and courteous. The bed was comfortable, the room was spotless, and the furnishings were up to date and very pleasant. The wifi even worked well. The hotel's location is also good---right in the middle of downtown, with lots of restaurants nearby.

My only complaint is that the room seemed kind of stuffy, no matter how much I ran the ventilation systems. This is probably a symptom the hotel being so modern, i.e., well-insulated. It was also a little bit noisier than I prefer; sound sometimes bounced around the atrium a bit, which most of the rooms are around.

But overall I thought it was a really nice hotel, and I wouldn't hesitate to stay there again.

Stayed November 2013, traveled on business
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573 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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English first
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 29, 2013

My husband and I stopped at the Hyatt Regency, in Indianapolis, Indiana, for one night on our way to Chicago.

We were impressed at how lovely the hotel was. It has very clean lines. The bed was wonderful the linens were wonderful also.

This hotel has location, location, location!
We met two people who worked at the front desk. Both were so nice and so welcoming.

We would give it an A on cleanliness. On the top of the hotel is a restaurant that had great drinks and appetizers. The restaurant revolves so you can see the entire city.

We would definitely stay here again.

The only negative that I found was Wi-Fi was extra.

Stayed October 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, December 18, 2013
Dear Sue C,
I appreciate you taking the time to write a review. I am happy to hear that you enjoyed your stay and the great location in downtown Indianapolis!
Please come stay again soon- we look forward to welcoming you back!
Best Regards,
Keith Spinden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Evansville, Indiana
Top Contributor
71 reviews 71 reviews
6 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 26, 2013

This Hyatt is in the center of everything. We went for Peyton's return to Indy. The 14th floor room was perfect. The hotel is connected to the shopping mall, the convention center, and you can even walk inside to Lucas for the game. We walked to all the downtown restraunts and came back to the hotel bar for the remainder of the evening. College football on all screens and the three bartenders head up by Courtney were the best we experienced on the whole weekend visit. The hotel staff, at every service, we perfect. From the front desk to the guys parking your car were professional.

Room Tip: This is a busy hotel and a desireable location, book early.
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Green Features: They do it right. You can tell by the staff attitude, signage, and room layout.
  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, December 18, 2013
Thanks B B for the fantastic 5 Star review! I am happy to hear you had a great stay and I will be sure to share with the staff your nice comments. Please come stay with us again soon.
Best Regards,
Keith Spinden
General Manager
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Columbus IN
Top Contributor
70 reviews 70 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 25, 2013

I was there for a three-day conference at the Indianapolis Convention Center. The hotel staff members went out of their way to greet guests, indicate available parking spots in the garage, page elevators, and inquire about how things were going. At check-in I discovered a problem with my room's toilet, and two members of the Engineering staff were there within 5 minutes to fix the issue. They also discovered and fixed a burned out light bulb that I hadn't even noticed.
The walkways to everything in downtown Indianapolis are fantastic. The weather was rainy and cold, and it didn't bother me a bit. I walked everywhere indoors via the walkways. Because most of my meals were part of the conference, I didn't eat in the hotel restaurant. I did notice that the lobby had both a Subway and a pizza pickup location.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, December 18, 2013
Dear Sunshinier,
Thanks for taking the time to write a great review! I will share your nice comments with our engineering department. It sounds as though you took advantage of our great location and enjoyed your trip to Indianapolis.
Come visit us again soon!
Best Regards,
Keith Spinden
General Manager
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Hobart, Indiana
Top Contributor
76 reviews 76 reviews
8 hotel reviews
Reviews in 37 cities Reviews in 37 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed October 25, 2013

Just returned from a Multi-Family Housing Conference in Indy. Our managers and owners enjoyed a delightful stay at this fine establishment. Valet parking was covered, and their staff were very gracious from the time of arrival to departure.
The hotel was impecabbly appointed in a very contemporary design. Rooms were well appointed and clean. Temperatures (since it was very cold outdoors) in the rooms were kept at a comfortable setting. This hotel is located in the downtown area adjacent to the convention center. In addition, it is in walking distance to many fine bars and restaurants. I was very impressed with the customer service of all the staff from the valet dudes, to check-in, to lobby bar, to check out...and of course "valet"! Quality "customer service" at its finest.

Mary M.
Hobart, IN

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, December 18, 2013
Thanks Mary for your nice comments! I will be sure to pass on to the “valet dudes” and everyone else!
Please come visit us again soon.
Best Regards,
Keith Spinden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ninety Six, South Carolina
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 25, 2013

Booked the Hyatt for a conference at the Convention Center. Good rate through conference, checked in online and had room assignment in minutes. Received key at kiosk in lobby. Room was nice size and very clean. Only con was walls seemed thin and noise from adjoining room could be heard. Skywalks were great, connecting to convention center, mall, and restaurants.

Room Tip: Better city view from higher rooms.
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyattindindianapolis, General Manager at Hyatt Regency Indianapolis, responded to this review, December 18, 2013
Dear pgcobb,
I appreciate you taking the time to write a 5 Star review. I am glad to hear you enjoyed the hotel and our prime location in the heart of downtown Indianapolis!
We look forward to welcoming you back again soon!
Best Regards,
Keith Spinden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munster, Indiana
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 24, 2013

I stayed two days for a conference. The Hyatt in comfortably located right downtown. Dozens of restaurants within a hop, skip or a jump. Dick's Last Resort, Ruth's Chris Steak House, St Elmo's, PF Changs, Noodles & company. One of the best meals of all was at the top of the Hyatt in a revolving restaurant, giving you a bird's eye view of the city- appropriately named the Eagle's Nest. Convention center is accessed by a skyway walkway connected to the Hyatt. Definitely will stay again there, given the opportunity

Room Tip: Most all have terrific views of downtown Indy.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Indianapolis

Address: 1 South Capitol Avenue, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Romantic Hotel in Indianapolis
#25 Business Hotel in Indianapolis
#30 Family Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Indianapolis 3.5*
Number of rooms: 497
Official Description (provided by the hotel):
Newly renovated downtown hotel with a soaring 20 story atrium and vibrant, contemporary decor. 497 renovated guest rooms with high speed Internet access and clean, modern design compliment 25,000 square feet of meeting space with T1 high speed Internet access. Guest rooms feature luxurious bedding, marble bathrooms, large workstation with ample lighting, ergonomic seating, two dual line phones, refrigerators, coffeemakers, irons & boards. ... more   less 
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Also Known As:
Hyatt Regency Indianapolis Hotel Indianapolis
Indianapolis Hyatt Regency
Hyatt Indianapolis

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