I just got back from staying at the Crowne Plaza Indianapolis for a meeting. My room was okay but noisy. All the common areas were in bad shape. Construction everywhere. Temporary carpet on floors which was easy to trip on. Smelled of paint and dry wall, dust from construction. Air conditioning not fully functional in common areas. Always noisy. Pool not available. Hotel's response to guests is just to post "apology" notices around the hotel. Room rates not discounted nor any special coupons given to guests to make up for inconveniences. Instead, when I checked-in I was just told a list of things to expect such as train noise, construction noise, etc. Basically, hotel expects guests to pay full price and then just be good sports about all of the construction.
- Official Description (provided by the hotel):
- Take a video tour. Listed in the National Register of Historic Places and located in the heart of downtown Indianapolis, the Crowne Plaza Hotel and Conference Center at Historic Union Station is 'housed within America's first Union Station.' Our hotel s downtown Indianapolis location is ideal. We re just steps away from both the Indiana Convention Center & Lucas Oil Stadium, home of the Indianapolis Colts & convenient to Bankers Life, home of the Pacers, Circle Centre Mall, The Indianapolis Zoo & White River Gardens, The Eiteljorg Museum, Indianapolis Motor Speedway & Hall of Fame Museum, NCAA Hall of Champions, The Children s Museum & downtown nightlife. Our Romanesque revival-style hotel features 273 guestrooms, Pullman's Restaurant & Lounge and over 50,000 sq ft of meeting space. We're best known for our 26 authentic Pullman traincar guestrooms named after prominent personalities from the early 1900's. Another popular feature of the hotel is the white fiberglass ghost travelers dressed in period clothing, and still lovingly haunting the premises. Our hotel is still an active train station, which enhances its ambiance and authenticity. ... more less
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- Also Known As:
- Crowne Plaza Indianapolis Downtown (Union Station) Hotel Indianapolis