Visited Crown Plaza Indianapolis Airport for business and a little bit of relaxation. Had a long standing reservation which for the 3rd time was sold out from under me. Talking with Mgmt finally was placed in a better room at the same rate but it was sub-par. The fixtures were old and allot of the electrical sockets were worn out. The toilet kept backing up and had to be repaired. No handrails per ADA in the bathroom that was supposed to be handicapped. (I'm Disabled)
Had to ask for towels and washcloths due to the housekeeper not replacing them. FoodBe was decent, expensive not like other stays when food was better. Breakfast Buffet wasn't worth $11 more worth $3... Had one of the wait staff get an attitude with me because I sent something back.
Bed was hard, no refrigerator or microwave. I could have gone out of the loop for allot less if not for business and had a free breakfast and all the goodies.
The Hot Tub was cemented in due to an issue in the fall.. Don't know which type of problem but they still advertise that they have it.
Don't worry about the planes flying over... They're close but if your tired enough you'll sleep better when they start coming in at 4 a.m.
Mgmt after being informed straightened some items out but couldn't do others.
- Official Description (provided by the hotel):
- Take a video tour. Welcome to the newly renovated Crowne Plaza Indianapolis Airport hotel!The Crowne Plaza Indianapolis Airport Hotel is located just minutes from the Indianapolis International Airport (IND) and offers free airport shuttle service.Our Indianapolis Airport hotel is a smoke-free full-service, atrium style hotel & conference center featuring free wireless high-speed Internet access throughout the hotel & versatile conference space, including an amphitheater & symposium. For casual dining enjoy American cuisine in The Landing Restaurant. When time is of the essence, try A Cup Above Coffee Bar & Bakery proudly pouring Starbucks Coffee or order through room service from 6 AM to 11 PM. Need to exercise? Our top notch fitness center & indoor heated pool await you. Located 8 miles from downtown & many nearby attractions, such as the Indiana Convention Center, Conseco Fieldhouse, Indianapolis Motor Speedway, Indianapolis Museum of Art, the Eiteljorg Museum, Indianapolis Zoo & Circle Centre Mall. Come experience simplified elegance and unparalleled level of service at Crowne Plaza Indianapolis Airport! ... more less
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- Also Known As:
- Crowne Plaza Indianapolis Airport Hotel Indianapolis
- Holiday Inn Indianapolis
- Indianapolis Crowne Plaza
- Indianapolis Holiday Inn