My three sisters and I met in Indianapolis for our Fall Getaway trip and stayed at the downtown Embassy Suites. The location is excellent - within walking distance of restaurants, museums, canal, sports venues, mall, etc. However, it was very difficult to get into from the street level when we arrived on the airport shuttle. There are several steps leading up along the auto entry but it was very inconvenient with bags, etc. The complimentary breakfast was good, but the rooms were just okay. We usually stay at embassy Suites and customer service was a bit substandard for the price of the room at this location.

We were in Indianapolis for the AWON(American WWII Orphans Network) 2012 National Conference 18 - 21 Oct. Thoroughly enjoyed our stay. The hotel offers only suites which suited us just fine. Love the separate sitting/sleeping area. Also, it had a sink and make up area in one corner of our bedroom, or at least that is what I used it for. Everything was very clean and the staff were professional and friendly and always ready and willing to help us. The location of the hotel was perfect and was within walking distance of many sites and great restaurants. Plus...the hotel offers a full breakfast every morning which is included in the room rate. All rooms open to the Atrium which is on the 4th floor.

Stayed at the Embassy Suites downtown Indianapolis in September for a conference. Nice hotel - updated and very clean. Odd entrance - not on the street and you have to hike up a series of steps from the street to get to the hotel's front door. Other than that, it is well-located in easy walking distance of the convention center and other downtown locations.

My family usually makes a trip to Indy every year for a Colts game, and every time we have stayed at the downtown Embassy Suites. I don't know if we will anymore - the rooms are nice and the location is great, but for the price, it is no longer worth it. The 'Manager's Reception' that ES are well-known for, was a joke. The food literally consisted of stale pretzels and one cheese spread. The line for drinks was so long, it wasn't even worth standing in it.

Even worse than the mediocre evening reception, were the two hot tubs! Filthiest I have ever seen in my life! When the jets were not on, the water was opaque. When they were on, the dirty froth overtook the whole operation! Seriously disgusting. The rooms were too expensive for this type of care by the hotel - the price used to be worth it.This location gives the whole Embassy Suites brand a bad name. There are plenty of other nice hotels in this area - stay elsewhere.