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“This place is awful.....” 1 of 5 stars
Review of Clarion Hotel & Conference Center

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Clarion Hotel & Conference Center
2.5 of 5 Hotel   |   2930 Waterfront Parkway, West Drive, Indianapolis, IN 46214   |  
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Ranked #114 of 184 Hotels in Indianapolis
davenport, iowa
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“This place is awful.....”
1 of 5 stars Reviewed July 28, 2009

You will not want to walk on the carpet without your shoes. Bathroom door was warped and wouldn't close. Damage to the door from a dog locked in. Tub floor was disgusting. Water glasses and coffee mugs were filthy. Awful musty smell comes out of a/c unit. Light bulbs missing and hair dryer stays on for 10 seconds and shuts off. Good location to the speedway, but that's the only plus. Continental breakfast is a joke - go to the nearby Denny's.

  • Stayed July 2009, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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99 reviews from our community

Traveler rating
    18
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    15
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    27
See reviews for
22
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28
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
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English first
Akron, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed April 27, 2009

Rooms and public areas were shabby--this is okay when clean, BUT, my room had black mold all over and the whole place smelled stale and nasty. There was mold all over the AC outlet in my room (I cleaned before using), and when I took a shower, the moisture revealed the appearance of black mold on the grout around the tiles and all over the shower curtain. ICK! I was locked into my first night with 72 hours required for cancellation and the place sold out (?!?), but moved to a nice clean hotel elsewhere the next day. AVOID this place!

  • Stayed April 2009, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ohio
Top Contributor
93 reviews 93 reviews
30 hotel reviews
Reviews in 43 cities Reviews in 43 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed February 8, 2009

Stayed one night. Large room well worn but clean. Friendly staff. Nice breakfast and good location. Booked online very reasonable.

  • Stayed February 2009, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Top Contributor
56 reviews 56 reviews
23 hotel reviews
Reviews in 35 cities Reviews in 35 cities
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed July 23, 2008

We arrived in a storm, so we would have understood some problems -- but ick. We reserved a smoking room, the tired and put-out desk clerk gave us a non-smoking room that involved a half-mile walk to the room then back to get a smoking room. While my husband waited in the non-smoking room, he saw that the door had been jimmied. Then we were put in shabby rooms at the back of the hotel, everything was damp -- the sheets, the floor, it was just gross. Apparently those dreary little rooms are the smoking section of the hotel, but nothing was really right. Reminded me of the Shining, just creepy. I will certainly never stay there again.

  • Liked — they were open
  • Disliked — everything was soggy in the room
  • Stayed July 2008, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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Medina, Ohio
Top Contributor
128 reviews 128 reviews
29 hotel reviews
Reviews in 51 cities Reviews in 51 cities
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed June 23, 2008

Strange mix of good and bad. Like, our room had TWO hair dryers but no microwave or fridge. There were dogs running around in the movie theater. Carpet has a strange design and very outdated. Things were ripped from the bathroom door leaving holes. All the pop machines broke or empty. The buffet in the restaurant is $11 and you don't get a beverage! They only have water. I'm not kidding. Only 1 working jet in the hot tub. One the upside: staff was friendly, public restrooms clean, a/c was pumping good, cold air, they cleaned our room super fast, and the mini shampoos are high quality.

  • Liked — Room was spacious, good a/c.
  • Disliked — No where to eat close/walking distance. Restaurant and lounge have no food!
  • Stayed June 2008, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ohio
1 review
1 of 5 stars Reviewed April 13, 2008

Based on the pictures we thought it looked nice- boy were we wrong. I do nnot know how people are saying this was a nice place. The first floor rooms had windows that did not lock with only a small piece of dry rot wood to act as a lock. The walls were a white painted stucco with too many finger prints, black marks and dirt to mention. There was hair in the bathtubs, hair on the toilets, bugs in the rooms and yellow stains on the sheets. Not sure if they were just cleaned insufficiently or not cleaned at all. There were signs on the windows at each door stating there was 24 hour video surveilence as well as an armed guard stationed at the desk- this made us feel it must not be a great part of town. All of the rooms we were in as well as the hallways smelled of cigarette smoke even though it was posted no smoking. We had a group of people we were traveling with who all had the same expierience. The only plus was the rooms manager who allowed at least 4 of us to check out with no charge. She asked us to please fill out a comment card because when she tries to tell upper management they do not believe her. This hotel needs to either tear down and start from scratch, or advertise as a $50 a night hotel.

  • Liked — Checking out without being charged
  • Disliked — The lack of cleanliness
  • Stayed April 2008, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MidWest
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 28, 2008

This Hotel is NOT three stars - the rating needs to be changed to Two Stars.
O.K. Bed and pillows but all else was very dated and worn. Gross stains on the chairs; The In-Room AC/Heat unit was filthy and delivered poor quality smelly air.; The in room refridgerator was broken. The dining area where continental breakfast was served was also really worn and tired. Again, stains and cigarette burns on all the seating areas. Just NOT a comfortable stay.

  • Stayed February 2008, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Hotel & Conference Center

Address: 2930 Waterfront Parkway, West Drive, Indianapolis, IN 46214
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #114 of 184 Hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Hotel & Conference Center 2.5*
Number of rooms: 140
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Also Known As:
Clarion Hotel And Conference Center
Clarion Hotel Indianapolis
Clarion Indianapolis
Indianapolis Clarion

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