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“A true 5 star gem” 5 of 5 stars
Review of Conrad Indianapolis

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Conrad Indianapolis
4.5 of 5 Hotel   |   50 West Washington Street, Indianapolis, IN 46204 (Downtown Indianapolis)   |  
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Ranked #2 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
Danville, Indiana
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“A true 5 star gem”
5 of 5 stars Reviewed August 27, 2014

Our stay was only for one night. Loved the dining room, best filet I have had in a long while. The service was friendly and attentive. Cudos to Courtni, you are the best. Breakfast was off the hook with the best hash in the universe (maybe overstated, but it was really good). A great atmosphere. Will return when the occasion comes to light.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, September 8, 2014
Thank you for your kind words, William. I am happy to hear that our service and amenities made your experience with us so unforgettable!

We truly appreciate your feedback and look forward to welcoming you back to the Conrad in the future.

Sincerely,
Greg Tinsley
General Manager
Conrad Indianapolis
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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781 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
Indianapolis, IN, United States
2 reviews
5 of 5 stars Reviewed August 27, 2014

Beautiful hotel in a great downtown location. Walk to Colts, Pacers or Fever games or shop at adjacent Circle Center Mall. Best restaurants in Indy steps away. If you're looking for a place for business or pleasure...you just can't go wrong with The Conrad!

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, September 8, 2014
Thank you for writing a review detailing your recent stay, Dennis.

I am happy to hear that our location and accommodations have made your experience with us such a memorable one.

We look forward to welcoming you and your family back to the Conrad in the future!

Sincerely,
Greg Tinsley
General Manager
Conrad Indianapolis
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairbanks, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 24, 2014

Hotel is lovely, clean, and smells so nice I wanted to bottle the scent and take it home with me. The service is generally quite good, and the food/beverage selection is more than adequate. However, some of the details are disappointing: - If the room is not vacant before noon, there is no housekeeping -- this seems somewhat early. In our case, we were back and forth for meetings so sometimes one of us was always there until early afternoon. You get a note saying that due to the request for privacy, your room will not be cleaned. There is no option to call and ask for service. - We were offered and accepted a daily newspaper, but of the five nights we stayed there we only received one twice, despite checking with the front desk a couple of times. - The extras are excessively expensive. Valet parking is $37/day and there is no self parking option. Internet is $13.95/day while at other locations (hotels, stores, restaurants) all over the city it is free.

  • Stayed August 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, September 8, 2014
Thank you for taking the time to write a review, Kristina. I am sorry to hear that you were not 100% satisfied with every aspect of your stay with us. Please know that your feedback is the best way for us to continually improve the guest experience.

Please do not hesitate to contact me if you are interested in discussing your stay in further detail. We look forward to welcoming you back to Conrad Indianapolis and exceeding your expectations in the future!

Sincerely,
Greg Tinsley
General Manager
Conrad Indianapolis
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Senior Contributor
45 reviews 45 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 22, 2014

This is an outstanding hotel right in the center of Indy within walking distance of just about everywhere. My room was very plush and well-appointed with a separate marble shower and soaking tub. It boasted flat-screen TVs in both the room and bath and had outlets galore to charge all electronic devices. Free WiFi was included but maybe I had a special rate. From the hotel Lobby, there is access to a Capital Grille (open for breakfast!) and a lovely wine bistro. During my stay (Aug 2014) there was a wonderful art exhibit featuring the Pop Artist Robert Indiana and other artists from the same period. Will definetly go back!

Room Tip: High Floor. Ask for an upgrade that includes free wifi.
See more room tips
  • Stayed August 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, September 8, 2014
Thank you for taking the time to write a review.

We are truly proud of our location, accommodations and art program, and I am excited to hear that each played such a memorable role in your stay with us.

We look forward to welcoming you back to Conrad Indianapolis in the future!

Sincerely,
Greg Tinsley
General Manager
Conrad Indianapolis
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massillon, United States
1 review
5 of 5 stars Reviewed August 21, 2014

We stayed here during GenCon and it was the best decision. Convenient to the convention center and wonderful restaurants were within walking distance to the hotel. The hotel is beautiful and the staff is very friendly and helpful.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, September 8, 2014
Thank you for your feedback, Lara. We are truly proud of our location and service, and I am elated to hear that these played such a large role in your memorable experience with us.

We look forward to welcoming you back to Indianapolis for “The Best Four Days in Gaming” next year!

Sincerely,
Greg Tinsley
General Manager
Conrad Indianapolis
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed August 20, 2014

The room and bed was quite comfortable, but I was surprised (and disappointed) to find out the wifi in the room was not free. That is a "perk" that I would have liked to have. Otherwise, the room was clean and the bed was comfortable.

  • Stayed August 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, September 8, 2014
Thank you for taking the time to detail your recent stay with us, Timothy. I am happy to hear our accommodations were a vital part of your experience with us.

Please do not hesitate to contact me directly if you are interested in discussing your stay in further detail. We truly appreciate your feedback.

We look forward to welcoming you back to Conrad Indianapolis in the future.


Sincerely,
Greg Tinsley
General Manager
Conrad Indianapolis
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey Shore
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 20, 2014

One of the best hotels we've ever stayed in. We return each year and it is always a pleasure to spend our time there. So close to everything we need and more! The bedding is the most comfortable, the staff goes out of their way and the Capital Grill has the best breakfast anywhere, not to mention lunch and dinner! Met some famous folks in that restaurant, sure keeps us coming back! The complementary water and apples are a plus! Thank you Conrad, you do it well!

Room Tip: Even their worst rooms, if they have any, are wonderful!
See more room tips
  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, September 8, 2014
Thank you for taking the time to write another detailed review. We truly appreciate your feedback and are elated to hear that you continue to return to Conrad Indianapolis every year.

We look forward to welcoming you back and continuing to exceed your expectations!

Sincerely,
Greg Tinsley
General Manager
Conrad Indianapolis
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Indianapolis

Address: 50 West Washington Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Indianapolis
#1 Romantic Hotel in Indianapolis
#3 Family Hotel in Indianapolis
#4 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Conrad Indianapolis 4.5*
Number of rooms: 243
Official Description (provided by the hotel):
Welcome to the Conrad Indianapolis Luxury Hotel.The Conrad Indianapolis hotel in downtown Indianapolis is a destination that connects you with an innovative guest experience unmatched by other Indianapolis hotels. Located at the most prominent intersection in Indianapolis, a skybridge provides an uninterrupted path from our Indianapolis luxury hotel's ballroom and meeting rooms to the Artsgarden, Circle Centre Mall and the Indiana Convention Center. Our 23-story tower boasts 241 guest rooms, 15,000 square feet of state-of-the-art meeting space, a rejuvenating wellness center with a state-of-the-art fitness centre and pool, and two entrancing restaurants. Fine dining options at our luxury hotel in Indianapolis include The Capital Grille, with outstanding culinary delights served in an intimate dining experience, and Tastings, a wine bar experience that uses progressive wine technology for guests to enjoy wines by the taste, glass or bottle. ... more   less 
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Also Known As:
Conrad Indianapolis Hotel Indianapolis
Indianapolis Conrad

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