The Conrad is an exceptional hotel. This place even smells great . The rooms are gorgeous with a very large LG flat screen tv, a sofa, a nice desk, and a Keurig coffee maker. The bathrooms have a smaller tv, tiled shower with double shower heads, a bath, large vanity, robes/slippers, and even a scale. The hotel has everything you could ask for. My only complaints were that the bed was too soft for my preference and they did not provide paper coffee cups for the in-room Keurig to take my coffee to go. Although there is coffee to go available for free in the lobby along with the local paper, WSJ, and New York Times. This place excels in its customer service. I left my phone in a cab and the concierge not only located my phone using the "find my phone" app, but also personally drove over to the taxi depot to retrieve it for me. The hotel also provided us with mimosas in the lobby while we waited for him to return. This hotel ranks in the top 5 places I have stayed at worldwide. I can't wait to go back.