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“Celebration of Arts Make this Hilton Amazing” 5 of 5 stars
Review of Conrad Indianapolis

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Conrad Indianapolis
4.5 of 5 Hotel   |   50 West Washington Street, Indianapolis, IN 46204 (Downtown Indianapolis)   |  
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Ranked #2 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
Allentown, Pennsylvania
Top Contributor
84 reviews 84 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
76 helpful votes 76 helpful votes
“Celebration of Arts Make this Hilton Amazing”
5 of 5 stars Reviewed July 27, 2014

This Hilton has a beautiful art collection throughout the hotel and the 2nd floor is really a wonderful art gallery. One of the most lovely collections of visual art! But what made this art experience so exceptional was the artistic way they serve banquet dinners. The hotel taught their servers the traditional art of the Russian two-plate ceremony which is a beautiful choreographed presentation of food that is a treat for all! Recently stayed at the Indianapolis Conrad for an eduction conference and all the participants could talk about was how incredible the Russian serving choreograph was! A team of energetic and graceful servers come to each table, surround it in a poised and warm embrace with the plates held high in a halo around the guests. They move in a graceful choreographed dance of their arms as the plates glide above the diners and then, in unison, the servers artfully cross their arms and graciously place the plates in a crisscross motion, serving each guest. It is much more beautiful to experience than to read this description, as any choreography looses the fluidity in words. Amazing to watch as each table is served. Conversation stops. The room erupts in applause. Then when the severs approach your table you feel warmed by this most gracious and welcoming circle of smiling faces who are so proud to serve you! Wish the team would teach other Hilton this incredible art. As an education leader who attends hundreds of banquet dinners in hotels around the world (albeit not yet in Russia), I can't think of any better way to treat banquet guests. The food was delicious and beautifully plated too. But that is expected in Hiltons. There is a secret sauce at this Conrad and it should be spread to the rest of the Hilton chain as a way to establish their flagship hospitality to the next level!

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, August 5, 2014
Thank you for taking the time to share your feedback with us. I am elated to hear that our unique offerings and signature service made your stay such a memorable one. We pride ourselves on providing our guests with the opportunity to immerse themselves in an incredible collection of world-class and regional works through our program, A Fine Art Experience at the Conrad.

Please let me know the next time you plan on heading back to Indianapolis. I would love to set up a tour of our collection with one of our 24 trained Art Ambassadors. We look forward to welcoming you back to the Conrad and yet again exceeding your expectations!

Hospitably,
Greg Tinsley
General Manager
Greg.Tinsley@conradhotels.com
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826 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
KY
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 26, 2014

Great location for educational travel with kids. Tour Indiana Statehouse, Monument Circle, Indianapolis Children's Museum, Indianapolis Zoo. Hotel is attached to a shopping mall. There are resturants in the hotel as well as several good places on the street. St. Elmo's Steakhouse is pricey but very good. There are also fast food places like Steak & Shake, California Pizza Kitchen and Panera Bread Co.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, August 4, 2014
Thank you for writing a review detailing your recent stay with us, Rob! I am elated to hear you enjoyed your family vacation here in the Circle City.

It sounds like you were able to experience many of our city’s outstanding family-oriented attractions. We look forward to welcoming you back to Conrad Indianapolis in the future!

Hospitably,
Greg Tinsley
General Manager
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 24, 2014

Recently stayed at The Conrad for a few days for a business trip. Staff was very friendly and room was very nice. Hotel is centrally located and easy to walk to nearby attractions. Can't wait to the next time I am in town so I can stay at The Conrad.

Stayed June 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, August 4, 2014
Thank you for taking the time to write a review, Rob. We truly appreciate your feedback regarding your recent business trip.

We look forward to making the Conrad your home away from home here in the Circle City!

Hospitably,
Greg Tinsley
General Manager
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Bay, United States
1 review
4 of 5 stars Reviewed July 22, 2014

Ran into some unexpected cleanliness issues at the hotel, room was changed immediately and problem dealt with by the outstanding staff. Be prepared to pay a high price for internet and parking. The restaurant (Capital Grill) had terrific food, but very pricey.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, August 4, 2014
Thank you for taking the time to write a review. I am happy to hear our team members were able to quickly resolve any inconvenience you may have faced upon arrival.

We strive to deliver a flawless experience to each of our guests. If you wish to discuss your stay in further detail, please do not hesitate to reach out to me directly. We look forward to welcoming you back to Conrad Indianapolis and exceeding your expectations in the future!

Hospitably,
Greg Tinsley
General Manager
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 22, 2014

I took my wife out for a night away from the kids. I had called ahead and requested that there be rose petals and a dozen red roses in the room when we arrived. When I got to the room, the were not there. Minutes after we checked into the room, the manager knocked on my door to explain and quickly fixed the problem. He took care of my breakfast expense as well. Quality rooms with quality service.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, August 4, 2014
Thank you for your kind words. I truly appreciate your feedback regarding your recent stay with us. I am elated to hear our team helped to provide you with a quick solution and outstanding service.

We look forward to welcoming you back for a romantic getaway in the future!

Hospitably,
Greg Tinsley
General Manager
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 16, 2014

The room was very nice and very clean. The service is excellent! You can tell that the staff really pride themselves on meeting the needs of every individual who stays there. The location is excellent as well. Highly recommended.

  • Stayed July 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, July 29, 2014
Thank you for taking the time to write a review, Joshua. I am elated to hear that our team played such a vital role in your memorable stay with us. We pride ourselves on the service we provide our guests.

We look forward to welcoming you back to Conrad Indianapolis!

Hospitably,

Greg Tinsley
General Manager
greg.tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Martinsville, United States
1 review
5 of 5 stars Reviewed July 14, 2014

Friendly valet, delightful concierge, superb quality of furniture and linens. The wine bar, Tastings, was a delightful way to end the evening after a stint in the hot tub. This is one of my favorite hotels down town and will always be on the top of my list for a special event.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradIndyManager, General Manager at Conrad Indianapolis, responded to this review, July 16, 2014
Thank you for your feedback, Eric. I am elated to hear that you enjoyed every aspect of your stay with us. We look forward to welcoming you back to Conrad Indianapolis for your next special occasion!

Hospitably,
Greg Tinsley
General Manager
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Conrad Indianapolis

Address: 50 West Washington Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Indianapolis
#1 Luxury Hotel in Indianapolis
#3 Family Hotel in Indianapolis
#5 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Conrad Indianapolis 4.5*
Number of rooms: 243
Official Description (provided by the hotel):
Welcome to the Conrad Indianapolis Luxury Hotel.The Conrad Indianapolis hotel in downtown Indianapolis is a destination that connects you with an innovative guest experience unmatched by other Indianapolis hotels. Located at the most prominent intersection in Indianapolis, a skybridge provides an uninterrupted path from our Indianapolis luxury hotel's ballroom and meeting rooms to the Artsgarden, Circle Centre Mall and the Indiana Convention Center. Our 23-story tower boasts 241 guest rooms, 15,000 square feet of state-of-the-art meeting space, a rejuvenating wellness center with a state-of-the-art fitness centre and pool, and two entrancing restaurants. Fine dining options at our luxury hotel in Indianapolis include The Capital Grille, with outstanding culinary delights served in an intimate dining experience, and Tastings, a wine bar experience that uses progressive wine technology for guests to enjoy wines by the taste, glass or bottle. ... more   less 
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Also Known As:
Conrad Indianapolis Hotel Indianapolis
Indianapolis Conrad

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