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“Valentine's Day Wedding Celebration” 5 of 5 stars
Review of Conrad Indianapolis

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Conrad Indianapolis
4.5 of 5 Hotel   |   50 West Washington Street, Indianapolis, IN 46204 (Downtown Indianapolis)   |  
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Ranked #1 of 183 Hotels in Indianapolis
Indianapolis, Indiana
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Valentine's Day Wedding Celebration”
5 of 5 stars Reviewed February 28, 2014

We worked with the Conrad on booking rooms for our out of town guests for our wedding on Valentine's Day. It was a wonderful, easy very accommodating experience and we have only positive things to say. The rooms were top notch, very clean and the staff went out of their way to assist us in all ways. We also stayed our honeymoon night at the Conrad and we had a wonderful suite in which they had chilled champagne and chocolate covered strawberries waiting for us. The location was perfect for us and very easy for our guests to find, park and get around. Our guests were able to shop at the Circle Center Mall and get around even though the weather was terrible that day. Our officiant travels all around the country and he told us that the Conrad was one of the nicest places he has had the privilege of staying. It was a great all around experience and the Conrad made this part of the wedding planning very simple and stress free!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conradindy, General Manager at Conrad Indianapolis, responded to this review, March 19, 2014
Thank you for your wonderful feedback, Kristin. I am truly honored to hear that you were able to spend your special day with us!

We look forward to welcoming you back to the Conrad!

Sincerely,
Greg Tinsley
Greg.Tinsley@Conradhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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759 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Elkhart, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 26, 2014

The hotel is located in the Indianapolis Central Business district and is easy to get to from any part of the City. Good value, nice staff and reasonable service. Food was average, room service was a little slow but OK. Rooms were near the end of their life cycle but OK.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conradindy, General Manager at Conrad Indianapolis, responded to this review, March 7, 2014
Thank you for your review, Carl. I am happy to hear that you enjoyed your stay with us. Please know that your feedback is being internally discussed among management to improve the experience for all guests. I look forward to welcoming you back to the Conrad!

Sincerely,
Greg Tinsley
General Manager
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, United States
1 review
5 of 5 stars Reviewed February 21, 2014

The stay was comfortable and I enjoyed the stay. The staff were welcoming and helped whenever required. Rooms were tidy and clean. Restaturant service was good.The stay was comfortable and I enjoyed the stay. The staff were welcoming and helped whenever required. Rooms were tidy and clean. Restaturant service was good.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conradindy, General Manager at Conrad Indianapolis, responded to this review, March 7, 2014
Thank you for taking the time to write a review, Navanidhi. I am happy to hear that our service played such a vital role in your memorable experience with us. Please feel free to reach out the next time you head to Indianapolis. I look forward to welcoming you back to the Conrad!

Sincerely,
Greg Tinsley
General Manager
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
danville, United States
1 review
5 of 5 stars Reviewed February 18, 2014

Was only there for one night but service and accomodations were excellent. Access to bar, winery and restaurant on-site and excellent food/service. We were there for Valentine's Day and to see a show. There are many conveniences at the Conrad as far as close proximity to the Mall and many restaurants and bars within walking distance. Very good overall experience. Valet parking was provided, however, it did take an extended period of time to receive our car once we provided our ticket. However it was snowing and traffic outside the hotel was a bit of a challenge, so all in all, valet parking was a big plus.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conradindy, General Manager at Conrad Indianapolis, responded to this review, March 7, 2014
Thank you for your feedback, Angie. I am glad to hear that you were able to spend such a special occasion with us. I look forward to welcoming you back to the Conrad!

Sincerely,
Greg Tinsley
General Manager
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, United States
1 review
5 of 5 stars Reviewed February 14, 2014

Luxurious room and always greeted by a friendly and professional staff. My hotel of choice when visiting Indianapolis. In the heart of the city and easy access to all the great restaurants. Highly recommended.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
conradindy, General Manager at Conrad Indianapolis, responded to this review, March 7, 2014
Thank you for your kind words, Max. I am elated to hear that we are your hotel of choice here in Indianapolis. Please do not hesitate to reach out to me the next time you are in town. We look forward to making Conrad your home away from home here in the Circle City!

Sincerely,
Greg Tinsley
General Manager
Greg.Tinsley@conradhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 11, 2014

Such a disappointment – the room looked lovely, then allergic trigger kicked in. There was something in the room (dust? mold? chemicals? who knows?) that caused one traveler in our party to become dizzy and congested. We initially thought it was a need for food, but after returning to the room after a few hours out for dinner, the condition returned. We thought sleep might help, but we were wrong again. By morning, our fellow traveler was in the same shape, so we packed up, hoping some fresh air would clear things up. After a 20 minute wait for our car, the valet returned with a cold, completely snow-covered vehicle. When he opened the doors, snow fell onto the seats, and we were left to clean that up ourselves. No other cars emerged from valet in the same condition. For our nearly $300 expenditure, we certainly expected better. Next time we’re in Indy, we’ll give another hotel our business.

  • Stayed February 2014, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indianapolis, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 7, 2014

We encountered dirty sheets, dirty furniture,valet left garbage in our car at check out, wings were bloody that we ordered for in room dining, pool pump was making a loud noise. At the wine tasting bar there was a drunk guy with a gun on him starting trouble and the manager of the place acted like it wqasn't a big deal

  • Stayed February 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Conrad Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Conrad Indianapolis

Address: 50 West Washington Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Indianapolis
#1 Luxury Hotel in Indianapolis
#3 Family Hotel in Indianapolis
#5 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Conrad Indianapolis 4.5*
Number of rooms: 243
Official Description (provided by the hotel):
Welcome to the Conrad Indianapolis Luxury Hotel.The Conrad Indianapolis hotel in downtown Indianapolis is a destination that connects you with an innovative guest experience unmatched by other Indianapolis hotels. Located at the most prominent intersection in Indianapolis, a skybridge provides an uninterrupted path from our Indianapolis luxury hotel's ballroom and meeting rooms to the Artsgarden, Circle Centre Mall and the Indiana Convention Center. Our 23-story tower boasts 241 guest rooms, 15,000 square feet of state-of-the-art meeting space, a rejuvenating wellness center with a state-of-the-art fitness centre and pool, and two entrancing restaurants. Fine dining options at our luxury hotel in Indianapolis include The Capital Grille, with outstanding culinary delights served in an intimate dining experience, and Tastings, a wine bar experience that uses progressive wine technology for guests to enjoy wines by the taste, glass or bottle. ... more   less 
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Also Known As:
Conrad Indianapolis Hotel Indianapolis
Indianapolis Conrad

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