This hotel is certainly nice enough, but really not much different than many 3 and 4 star hotels. Additionally, it doesn't seem on the same par of 5 star hotels in other midwest locations such as Chicago. The entire stay was overwhelmingly average and inconsistent. The staff was cordial, but not overly kind or friendly. The double room is advertised as being the same as the king, but it lacked any sort of casual seating. Exact quote from the website regarding the double room: The Deluxe Two Double rooms offer the same comfort and upscale amenities as the Deluxe King rooms, but they also feature an additional bed with Conrad's signature upscale bedding which is unique to the brand. However, there was no couch, arm chair, or other casual seating in the double room. I was quite unhappy that the only place to sit in the room was the desk chair ... not comfortable. Overall, the room was rather small and not conducive to relaxation. The room was clean, but the towels in the bathroom were stained. We were told that parking was $30 a night, but then only charged $25 for our entire stay (3 nights -- no one could give a reason). The food was adequate, but the wait staff made the experience feel rushed. The wireless internet was slow and spotty. The pool was closed, but the exercise room was nice. Simply too inconsistent for the price and the 5 star rating.

I just returned from a two night stay at this property and wanted to share my experience. Every aspect of my stay was outstanding - from the check-in process to the valet delivering my car when I was ready to leave. As a woman traveling alone, I especially appreciated the security provided and professional service exhibited by all members of the staff. The room was lovely and the bed was absolutely luxurious. The evening turn -down service was a real treat - complimentary bottled water by the bed, fresh ice in the silver ice bucket, jazz music softly playing from the bedside CD player, and lights on dim in the bathroom with the TV in the bathroom turned on to the next day's happenings at the hotel. My request for a late check-out was accommodated with no problems. When the bellman noticed that I had been waiting for a few moments to check-out, he proceeded to handle the whole process at his station, even offering to print out directions for my trip out of the city. While I did not visit either of the restaurants on-site, the food provided for our meetings (breakfast and lunch for three days) was very tasty and well presented...all the participants anticipated the next day's offerings, as they were so much better than the fare usually provided at meetings of this sort...another real testimony to this hotel's standards. I am looking forward to returning with my family.

I have stayed at the Conrad twice within the last 2 months for business. This is my hotel of choice for Indianapolis because of the excellent service and fabulous rooms. I love the beds - they are a dream. The bathrooms are large and beautiful. I love the fitness center because the equipment is well maintained and they provide water and towels.

I book my trips to Indianapolis around being able to stay at the Conrad now. If it's not available I won't go. It's wonderful to be spoiled a little when you are on the road away from home for business.

This hotel is in a great location directly across from the circle city mall and many restraunts. The staff was very friendly. When we first arrived, our room was not ready, so they gave us some drink vouchers for the bar and told us it would be ready in about 30 min. It was and the room was excellent. The bed was the most comfortable bed I've slept in while staying in a hotel and I am very picky. Comparable to the Westin heavenly beds. Nice shower and big bathroom. Overall I can't think of any negatives about the hotel. The restaurant is overpriced and not all that great. Go down the street to one of the other ones (many to choose from).