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“Great place and service” 5 of 5 stars
Review of The Alexander

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The Alexander
4.0 of 5 Hotel   |   333 S. Delaware Street, Indianapolis, IN 46204 (Downtown Indianapolis)   |  
Hotel amenities
Ranked #4 of 184 Hotels in Indianapolis
GreenLeadersSilver level
Muncie, Indiana
1 review
“Great place and service”
5 of 5 stars Reviewed February 23, 2014 via mobile

Me and my girlfriend recently just stayed here. The place was very clean and the service was amazing. We told the lady at the front desk we were staying because it was out anniversary her name was Jessica. We went to dinner and when we came back and we found a bottle of wine and chocolate covered cherries and a letter. She was a very nice lady. Our stay was great!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Guest Relations Manager at The Alexander, responded to this review, March 6, 2014
aforshey21,

Thank you so much for staying with us. I'm so happy to hear that Jessica made a great impression on your anniversary! Hope everything was perfect for you and we look forward to seeing you again in the future.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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430 reviews from our community

Traveler rating
    315
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    22
    10
    9
See reviews for
42
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178
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • English first
  • French first
  • Norwegian first
  • Any
English first
Indianapolis
1 review
5 of 5 stars Reviewed February 22, 2014

Great atmosphere and vibe for Downtown Indy! Loved the art in the hotel, staff, restaurant options, and accommodations! Perfect location for any event in Indy. The restaurant, lounge and bar options allow for many wonderful spaces for friends to gather!

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Guest Relations Manager at The Alexander, responded to this review, March 6, 2014
Kimberly C.,

Thank you so much for taking the time to review The Alexander on TripAdvisor. We greatly appreciate your feedback and are glad to hear that you enjoyed your stay. Hopefully you can plan an event or group outing to come see us soon!

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 20, 2014

We highly recommend The Alexander Hotel in Indianapolis. The Hotel is marvelous and the staff is exceptional! Market Place is the best brunch you will get anywhere in the United States. The staff remembers you by name and they are so welcoming and inviting. We love The Alexander and it is the only place we will ever stay in Indianapolis, Indiana.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Guest Relations Manager at The Alexander, responded to this review, February 24, 2014
djonwater,

Thank you so much for taking the time to write a 5 star review on TripAdvisor! I was so glad to read that you enjoyed your stay and the breakfast in Market Table. It is always great to hear that the staff knows you by name as well. Thanks for being a loyal customer and we hope to see you again in the near future.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Terre Haute, Indiana, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 17, 2014

I have stayed here before for a Bachelor Party, but this time I wanted to make a great weekend for the wife and I. We checked in and our room wasn't ready just yet, but no worries we were treated to free drinks in the bar...which is awesome. We were given the opportunity for a free upgrade since our room wasn't ready so that way we can get settled in. Once settled in the Champagne and strawberries arrived and they were delicious. We loved the cleanliness of the whole place. The bed was great for a comfortable nights sleep, the shower was super nice, and the staff were amazing. Shout out to Hampton at the front desk, Michelle (manager), Dakota in the bar, Alberto in the Market Table restaurant, and last but not lease Mike (not sure what department) as they were all helpful.

Room Tip: Suites are super awesome!
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Guest Relations Manager at The Alexander, responded to this review, February 19, 2014
Rubin N,

Happy Valentine's! Sounds like you made it a great one. Thank you so much for staying with us again, Rubin. Glad to see that you were able to bring your wife this time. Hopefully, you can make it an annual trip! See you soon.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2014

At checkout the hotel gave us a bill for an extra 73.00 bar tab. We never went to the bar during our stay. After telling the front desk about the problem we were treated like liars by the front desk clerk.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Guest Relations Manager at The Alexander, responded to this review, February 18, 2014
Kris T,

Thank you for reaching out to me about the situation, Kris. I am so sorry that you had that experience and I can assure you this is not our standard of service. Again, please feel free to contact me directly for any other information regarding the incorrect charge on your account. I would be happy to speak with you again.

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis
1 review
5 of 5 stars Reviewed February 17, 2014

Not your typical Indianapolis hotel. We stayed at The Alexander because we were attending a concert and wanted to walk back from Banker's Life instead of finding a cab. From the moment we pulled up to the hotel until the time we left, it made an impression. The staff, the bar and restaurant, the room, and the ambiance were first class! Any need was met and everyone did their best to exceed expectations, which they accomplished!. The location was fantastic as well!!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Guest Relations Manager at The Alexander, responded to this review, February 19, 2014
Allen W.,

Thank you for staying with us to attend an event at Banker's Life. We really are a great location for this, even in bad weather! I was excited to see that you enjoyed your stay and that we made a lasting impression on you. We truly are a unique hotel with new take on the design and function of the rooms and lobby. Thanks again, and we look forward to welcoming you back in the future!

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake in the Hills, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 16, 2014

We just returned from a great weekend at the Alexander Hotel. We ave stayed there before, and once again were not disappointed! The room was excellent, the bar is great, and the room service was outstanding!

Room Tip: Get one that faces Lucas Field if possible
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michelle D, Guest Relations Manager at The Alexander, responded to this review, February 19, 2014
bentley63,

Thank you so much for your 5 star review on TripAdvisor! We certainly appreciate your continued business with us and hope to see you back again soon for another "outstanding" stay!

Kind Regards,

Michelle Dollens
Guest Services Manager
The Alexander, A Dolce Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Alexander

Address: 333 S. Delaware Street, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 184 Hotels in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Alexander 4*
Number of rooms: 209
Official Description (provided by the hotel):
The Alexander, managed by Dolce Hotels, blends design with function in this unique urban hotel. One aspect that sets The Alexander apart from other hotels is its Art Program, curated by the Indianapolis Museum of Art, including 12 artworks created for the hotel by individual artists and a total of 40 works of art displayed in the hotel’s public spaces.Located in the vibrant CityWay neighborhood in downtown Indianapolis, The Alexander is within walking distance of corporations such as Eli Lilly, Rolls Royce, WellPoint and Indiana Farm Bureau. Catch a Colts game at Lucas Oil Stadium, a Pacer’s game or concert at Banker’s Life Fieldhouse, attend a conference at the Indianapolis Convention Center, visit the zoo at White River State Park or head to Monument Circle for a performance by the Indianapolis Symphony Orchestra. ... more   less 
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