We chose this hotel for our wedding accomodations (our even was held at D'Amore in chase tower). Overall the staff is very friendly and accomodating - they went above and beyond for us. The location is great if you want to access the circle.
I only have 2 negatives. One of the elevators were down when we went which made the wait time enormous. Also the rooms are a little smaller but that comes with the terrirory given the location of it being downtown and it being a historic building.