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Hilton Garden Inn Indianapolis Downtown: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 43 reviews
43 Reviews
5.0 of 5 stars
23
4.0 of 5 stars
14
3.0 of 5 stars
4
2.0 of 5 stars
2
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#15 of 168 hotels in Indianapolis
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  • Hotel class: 3 of 5
  • Rooms: 180
Address:
10 East Market Street
Indianapolis, IN 46204
Check Rates: $177 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hilton Garden Inn Indianapolis Downtown

( 3-7 of 43 )
“Decent Location for Conseco Fieldhouse”

Hilton Garden Inn Indianapolis Downtown

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3 of 5 stars
Louisville, Kentucky
Dec 24, 2007

We set off from Lousiville to Indy on a rainy and then snowy Saturday (December 15) to attend a college basketball game. Access from I-65 north was easy off the Marekt Street exit. Our room was ready at 12:30 p.m. We were on the top floor in a large corner room. I would guess that the corner rooms are the largest in the hotel. With two large sets of windows, we had plenty of natural light. Sadly, the color scheme was an "icky" gold with heavy curtains at the windows. The bedding was very comfortable on our two double beds. TVs are not flat screen and still reside in the out of date "armoire". For us the location was excellent. We were 4 blocks from Conseco and one block from the main shopping street. The breakfast was OK. The cook was able to do simple eggs, pancakes, etc., but was cooking on glorified hot plates. The result was slow service! Personnel were young and very friendly. For a one night stay in Indy, the Hilton Garden Inn is reasonably priced and has a convient location.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — dated room decoration
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accounting Professor's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: August 31, 2004
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities
I selected this hotel as a top choice for:
Sporting event
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Average price*: $177 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Suited us perfect”

Hilton Garden Inn Indianapolis Downtown

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5 of 5 stars
Louisville, KY
Nov 23, 2007

My boyfriend and I stayed at the Hilton Garden Inn for a 2 day getaway. I chose this hotel due to the location and the price and it looked nice-which it is. We took our swimsuits since they had an indoor pool, but we never ventured down to the pool area. The good thing is when you first walk in the hotel you don't see or even smell the pool, which is good. The fitness area was closed due to remodeling so it should be pretty nice now if you're into that. The location was great I thought. We walked to the mall (about 2 blocks or so), and to lots of restaurants so there was no need to get our car out of valet (22/night). Go for the valet if you go, it's only about 5 extra dollars a night than self parking. The hotel had nice shampoo/conditioners (Neutrogena) and the bathrooms were nice (no vent though). The rooms were a little small, but fine for the two of us. The tv is a bit difficult to see from the bed (maybe this was just how our rom was set up), but it wasn't too big of a deal. I have read some complaints about the bed, but I thought it was great. I wasn't too crazy about the feather pillows, but overall it was cozy. The only issue we had was that we had to wait about 10 minutes for the valet to bring the car up since the front desk wasn't answering their phone when we called them to have it brought up. This was the day before Thanksgiving, so they were probably going nuts. I would definitely stay here again.

  • This TripAdvisor Member:
    • Liked — Location, updated decor
    • Disliked — feather pillows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GKJK's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: November 23, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Shopping, Other
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Average price*: $177 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Early morning wake up!!”

Hilton Garden Inn Indianapolis Downtown

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3 of 5 stars
Columbus, Ohio
Oct 15, 2007
0/2 found this review helpful

Stayed during our visited to Indy for the Van Halen concert. Room was nice but had a smoky smell. We found the beds very comfortable however I don't believe they were truly full size..My only complaint was that we had housekeeping knocking at 8:00am!!! I thought we had slept past check out!! Very annoying...We have never had that happen that early in the morning....

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OhioTrav's Summary
Date of Stay: October 2007
Member since: February 09, 2006
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Average price*: $177 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Give it a miss...”

Hilton Garden Inn Indianapolis Downtown

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2 of 5 stars
Champaign, IL
Jun 10, 2007

I too chose the Hilton Garden Inn because of it's fantastic write-up on Trip Advisor.

The room was extremely clean and comfortable and the staff was extremely pleasant.

However, the beds were the least comfortable of any Garden Inn that I've had the pleasure of staying in.

The breakfast service the next morning was HORRIBLE.

Not only were we not seated for over ten minutes, but after placing our orders for two over-easy eggs, we waited over 40 minutes before one order came. Finally, the second order arrived another 20 minutes later. I had also heard complaints from other people about the wait time on omlets which was reaching 40 minutes.

So, if you stay here, go elsewhere for breakfast.

If you're involved in the HHonors loyalty program and wish to stay in another Hilton family hotel, choose either the Hilton downtown or give the Conrad a look. On a Friday night, the rates are usually similar for a luxury hotel!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakey450's Summary
Date of Stay: June 2007
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
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Check Rates
Average price*: $177 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice Hotel in Downtown Indy”

Hilton Garden Inn Indianapolis Downtown

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4 of 5 stars
San Carlos, California
Apr 20, 2007
2/2 found this review helpful

I stay in this hotel for three nights in April 2007. I was pleasantly surprised by its modern amenities (seemed like it was updated recently) and its "soundproofness" for the age of its building. The front desk staff was friendly and attentive. The beds and linens were comfortable, the free wi-fi service and complimentary bottles of water, tea and coffee a blessing. The hotel was centrally located for everything I needed (and I was driving all over Indy on a media and book tour.)

My only complaints about this hotel involve the valet parking/self-serve parking service and the hotel's locale (mainly at night it can be problem). First, the valets weren't always available to take my car and the self parking isn't clearly marked (I actually had to get directions from the valet; this self parking isn't necessarily convenient because of my second complaint.) And similarly, if you asked for your car at a specific time, it wasn't always waiting for you at that time. The hotel is prime Indianapolis real estate but it is located near numerous bail-bonds places. In the evenings, especially, some questionnable characters hang out on the intersections near the hotel (read drunk, disorderly, etc.). Though I was no personally approached--mainly because i didn't walk the streets in the evenings--I did have people approach my car or stumble off curbs into the street in front of my moving vehicle. Fortunately for the neighborhood, law enforcement seems to keep an eye on the area. But if you are a solo traveler, you may want to order room service as opposed to going out after dark by yourself.

  • This TripAdvisor Member:
    • Liked — the bedding and amenities
    • Disliked — the valet parking and its location, esp. at night
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JLFERG's Summary
Date of Stay: April 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: March 23, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
People with disabilities, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $177 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hilton Garden Inn Indianapolis Downtown

( 3-7 of 43 )
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Hilton Garden Inn Indianapolis Downtown Address

10 East Market Street, Indianapolis, IN 46204