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“Very Nice Hotel and Staff” 5 of 5 stars
Review of Holiday Inn Express Indianapolis Downtown City Centre

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Holiday Inn Express Indianapolis Downtown City Centre
2.5 of 5 Hotel   |   410 South Missouri Street, Indianapolis, IN 46225 (Downtown Indianapolis)   |  
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Ranked #54 of 184 Hotels in Indianapolis
Terre Haute, Indiana
2 reviews
“Very Nice Hotel and Staff”
5 of 5 stars Reviewed April 9, 2013

My friends and I were in Indy for a girls weekend and stayed at the Holiday Inn Express downtown. Very, very clean and nice. The staff was wonderful. This hotel is located right across from Lucas Oil Stadium and also within walking distance to all the downtown nightlife, shopping, food, etc. Also the free breakfast was amazing...the biscuits and gravey were wonderful! We will definitely stay here again!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    69
    51
    26
    7
    11
See reviews for
39
30
7
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • German first
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English first
So. Indiana
Level Contributor
58 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed March 20, 2013

Stayed here 1 nite on business.
+'s: Convenient to businesses & gov't offices downtown, across the street from Lucas Oil Stadium; appears to be a new hotel or newly remodeled; very clean & new. Nice size rooms.
-'s: Street noise - even though I was on 5th floor, I heard lots of traffic noise from street below.

Room Tip: Stay in King with sofa bed & side chair = good sized room.
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ottawa, ontario
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 25, 2013

We were in Indianapolis for business and stayed at this hotel. It is nice and close to downtown, shopping and restaurants. The hotel itself is very clean and comfortable. The staff is great. It is right across the street from the Lucas Oil Stadium and down the road from the conference centre.
I would recommend this hotel to anyone. If you are flying in to Indy I would not suggest taking the bus from the airport. They don't let you off at the hotel but a block away and only after they drive you around the city letting everyone else off first.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kendallville, Indiana
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 17, 2013

The Holiday inn is located close to the convention center as well as Lucas Oil Stadium. The staff were friendly. The room and the hotel were clean. The room could have used some updating. The shower head was plugged up some, and one of the chairs in our room was broken. They were in the process of painting in the hallways while we were there. The breakfast was good. They have cinnamon rolls, biscuits and gravy, eggs, ham, and a pancake machine. The pool area was not the best. It looked a lot older than the rest of the hotel. The hot tub was lukewarm. When we started the jets it sound like a jet taking off. The sound continued the entire time we were in the tub.

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Indianapolis Downtown City Centre, responded to this review, July 19, 2013
Dear waltja02,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient.

However, We’re sorry we fell below your expectation regarding the room furniture, pool and the hot tub. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dixon, illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 17, 2013

The staff is so friendly, the rooms are clean, awesome locations, shuttle service to local restaurants.. Top notch all the way around, the only place I stay in Indy - it is so close to all the great local restaurants, easy parking, love it!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 2, 2013 via mobile

We chose to stay hear because we were going to the Monster Jam show at Lucas Oil Stadium. We were suprised at the low rates for a hotel right across the street from a venue. The hotel and room were clean and well maintained. The breakfast was more than I expected. Overall we enjoyed our stay and would definitely stay her again. One tip: if you are driving to the hotel, there is more parking in the garage to the Southwest of the hotel. At first I thought it was just the lot next to the hotel and that filled up fast.

Stayed January 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mukwonago, Wisconsin
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed January 24, 2013

The Holiday Inn is very close to the convention center. It was clean and the room was nice. The staff was very nice and accomodating. They even opened up their breakfast an hour earlier on the weekends to accomodate the Cheerleading competition going on that weekend. The pool was nice, but the whirlpool could have been hotter. Overall a great location and very reasonable parking rates compared to the other hotels in the area.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Indianapolis Downtown City Centre

Address: 410 South Missouri Street, Indianapolis, IN 46225
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#52 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Indianapolis Downtown City Centre 2.5*
Number of rooms: 108
Official Description (provided by the hotel):
Discover the newly renovated Holiday Inn Express Hotel & Suites Indianapolis City Centre, located in beautiful downtown Indianapolis. Enjoy sensational shopping, exciting nightlife, as well as both professional and amateur sporting events all within walking distance. This downtown Indianapolis hotel is conveniently located off I-70, two blocks south of the Indiana Convention Center and footsteps from the new Lucas Oil Stadium - home of the Indianapolis Colts! The Holiday Inn Express Hotel & Suites Indianapolis City Centre offers a fresh decor with inviting rooms which were recently renovated in 2009. Upgrade to a romantic whirlpool room or a spacious suite with kitchenette. This downtown hotel offers affordable meeting space, indoor pool, whirlpool, exercise room, Suite Shoppe convenience store, and guest laundry facilities. A complimentary hot Express Start breakfast is available daily featuring signature cinnamon rolls and a rotating menu of hot items. Our attractive guest rooms include free high-speed Internet access and flat panel HDTVs with movie channels. Shuttle service is available in the immediate downtown area for a nominal fee, based on availability. The hotel is located 20 minutes from the Indianapolis International Airport. The 'Green Line' airport shuttle provides inexpensive door to door transportation. Affordable parking available on site. Enjoy our 100% Smoke Free environment. ... more   less 
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Also Known As:
Holiday Inn Express Indianapolis Downtown City Centre Hotel Indianapolis
Holiday Inn Indianapolis
Indianapolis Holiday Inn

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