I have not stayed at this specific property, but my wife and I stayed at the Looking Glass Inn in July 2005 for 1 night to attend the F1 Grand Prix in Indianapolis. This property is run by the same owners also manage two other nearby Indianapolis properties, The Villa and the Stone Soup Inn.
The Looking Glass Inn is a nice B&B in a good area close to downtown. I have no complaints about the accommodations or service we received during my stay.
In fact, we were open to the prospect of returning for another stay, but this is where our problem occurred.
We decided to again attend the F1 race in Indianapolis in July 2006. We contacted the Looking Glass Inn in December 2005 (six months in advance) and made a reservation, received a confirmation email, and had a deposit charged to our credit card. Several weeks later we received a call indicating they were canceling our reservation because they were deeming the F1 weekend a special event weekend and were now requiring a 4-night minimum stay at rates higher than they publish on their website.
We were very upset by this because we had a reservation and had paid a deposit. The owner was not very apologetic. She did offer to contact other hotels for us in the area, but ultimately did not follow up with us leaving us without a place to stay.
I would encourage strong consideration before booking with any hotel or bed and breakfast that treats returning guests this way. I will not consider staying at the Looking Glass Inn or any of their other properties again.
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- Also Known As:
- The Villa Hotel Indianapolis