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“Very clean and quiet.” 4 of 5 stars
Review of Super 8 Indianpolis West

Super 8 Indianpolis West
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Super 8 Indianpolis West
2.0 of 5 Motel   |   5241 West Bradbury Avenue, Indianapolis, IN 46241 (Formerly Econo Lodge Indianapolis)   |  
Hotel amenities
Ranked #118 of 183 Hotels in Indianapolis
1 review
“Very clean and quiet.”
4 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel for only one night as I waited for my son to come into the airport. The hotel was extremely quiet and everything was very clean and new looking. The check in girl was very friendly and it was very close to the airport. I will use again when I travel, thanks!!

  • Stayed December 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_IndyWest_GM, General Manager at Super 8 Indianpolis West, responded to this review, 5 days ago
My staff and I appreciate your kind words. We hope that you come stay with us again soon. If you have suggestions on how we can improve our service or how we could have made your stay better, please contact me at tclark@hotelcapital.com

Kind regards,

Tony L. Clark, General Manager
Super 8 Indianapolis West
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4 reviews from our community

Traveler rating
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    3
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    0
    1
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Families
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 2 weeks ago

This hotel appears to still be under going a renovation, but I stayed here recently to be closer to the airport for an early flight. My room was clean and everything seemed brand new as far as carpets, curtains, bedding, furniture. The bathroom could have used some updating as well, but nothing that would hinder your stay for a night or even a few days. The staff was courteous and friendly. There is also a free breakfast that had some fruit,yogurt, waffles, and cereal. Typical stuff. I did check out the other recent reviews and was a tad concerned about there being bugs or no hot water, but I did not have that type of experience. I also had a decent wifi signal. Since I only stayed one night I cannot comment on cleaning of the room (other than my room was clean on check in).

  • Stayed December 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_IndyWest_GM, General Manager at Super 8 Indianpolis West, responded to this review, 1 week ago
We appreciate your kind comments. You are correct that we are still in the process of renovation. We hope that you will choose to stay with us again. If you have any other suggestions or comments, please feel free to email me directly at tclark@hotelcapital.com

Kind regards,

Tony L. Clark, General Manager
Super 8 Indianapolis West
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

I had read the reviews and was hesitant. I've stayed at other hotels in the area and saw it was going through a remodel, so on this trip I decided to give it a shot. I'm glad I did. The staff was friendly. The manager told his trainee that she should be happy I'm there because I pay her salary. Never heard it so bluntly before, but it's true in a way.

I have never seen a room like this in a Super 8. I had to take a picture. It looked like something that belongs in a Marriott or Hilton or something. Obviously everything was new, but even at that, it looked great. Yes, it was small, but it didn't feel cramped. It was very clean and the next morning the housekeeper Penny asked how it was. She told me she was the one who cleaned it and she needed to know if she missed anything. The lady at the breakfast bar was loud, but funny. I was almost late for a meeting listening to her stories. I'll definitely be back.

Room Tip: One side of the hotel faces the expressway, so don't pick that side if you need quiet.
See more room tips
  • Stayed December 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_IndyWest_GM, General Manager at Super 8 Indianpolis West, responded to this review, 1 week ago
Thank you very much for your kind words. I've shared your comments with Penny and Ammie.

If you have any additional comments or suggestions, please feel free to contact me at tclark@hotelcapital.com

Kind regards,

Tony L. Clark, General Manger
Super 8 Indianapolis West
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Steubenville, OH
1 review
1 of 5 stars Reviewed November 19, 2014

Bug infested, lack of hot water, cramped & tiny, no WIFI, absolutely no room service. We received one set of towels the next morning, no fresh sheets or cleaning of the room. Absolutely disgusting.

  • Stayed November 2014, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_IndyWest_GM, General Manager at Super 8 Indianpolis West, responded to this review, 1 week ago
Thank you for your comments. I apologize that your stay did not meet your expectations. We've recently completely renovation on this hotel and have taken steps to ensure that guests will not have the type of experience you described. I would like to speak with you in more detail about your visit with us. I would also like to invite you to return and enjoy the improvements we've made. Please feel free to contact me at your leisure at tclark@hotelcapital.com or by calling the hotel directly at 317-248-1231.

Kind regards,

Tony L. Clark, General Manager
Super 8 Indianapolis West
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Indianpolis West

Address: 5241 West Bradbury Avenue, Indianapolis, IN 46241 (Formerly Econo Lodge Indianapolis)
Location: United States > Indiana > Indianapolis
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #118 of 183 Hotels in Indianapolis
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Indianpolis West 2*
Number of rooms: 20
Reservation Options:
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Also Known As:
Econo Lodge Indianapolis
Indianapolis Econo Lodge

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