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Super 8 Indianapolis/Emerson: Traveler Reviews

2.0 of 5
4530 S Emerson Ave, Indianapolis, IN 46203
Hotel amenities
Super 8 Indianapolis/Emerson
Ranked #95 of 185 hotels in Indianapolis
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35 reviews from our community

    Trip type
Traveler rating
    8
    12
    7
    5
    3
Date Rating
Goshen, Indiana
1 review
“Friendly Staff Cheerful paint scheme”
4 of 5 stars Reviewed November 20, 2012

This Super 8 was clean, and typical for a Super 8, except...it had paint unlike any other I had seen. It was a two tone bright yellow and orange interior I found to be very warm and cheerful. . I am from Miami, Florida, and would not have been surprised to see this on South Beach, where trendy styles feature all manner of paint; I did not expect such in Indiana. I found the staff very friendly, and they even offered to brew decaff coffee in the morning if we asked for it. Would be pleased to stay here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask 317457 about Super 8 Indianapolis/Emerson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sly1234_12, Manager at Super 8 Indianapolis/Emerson, responded to this review
January 1, 2013
Thank you for your comments on the staff and the paint scheme of the hotel. We try to provide an atmosphere of being a cheerful place to visit. The staff enjoyed chating with you during your stay and we hope to see you back again when you come thru Indianapolis on another trip.
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HOMERVILLE
1 review
4 of 5 stars Reviewed October 29, 2012

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Super 8

Ask JENNIFER I about Super 8 Indianapolis/Emerson
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
sly1234_12, Manager at Super 8 Indianapolis/Emerson, responded to this review
January 2, 2013
We do apologize for the our other guests, slamming doors, we try to get them to understand that they are being inconsiderate to our other guests. Our breakfast bar is the Super 8 standard breakfast.

We do thank you for the outstanding ratings and we look forward to your next visit.
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Mississauga, Canada
1 review
“BED BUGS STAINS ON TOILET”
1 of 5 stars Reviewed October 25, 2012

When we checked in they gave me room with no A/C unit and i found couple bed bugs in the sheets. There were blood spot also. I took the front desk to show them. Then I decided not to stay but the guy at front desk told me he couldn't give me refund. I was tired and he kept arguing i told him to change room and that room was poor toilet had URINE stains on it.This Super 8 would be pretty average, other than the owners birds. We had a really hard time falling asleep and putting our 14 month old daughter to bed because we could hear them in our room from 10pm to midnight. Definitely had a rough night. Birds didn't let us sleep

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask peacockdavid96 about Super 8 Indianapolis/Emerson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sly1234_12, Owner at Super 8 Indianapolis/Emerson, responded to this review
November 8, 2012
This guest checked in at approximately 5:00 p.m. At approximately 1:30 a.m, he requested the front desk clerk to come and check out dead bug he had in a paper towel. The guest stated that it was a bed bug and that there was a lot of them. The desk clerk checked the bed and chair and could not find any bugs. The front desk clerk offered to move them to another room, which they accepted. They complained to Super 8. The Guest was still in the hotel, and Customer Service recommended that we inspect the room with the guest. The Manager, HouseKeeper and the Guest returned to the room, inspected the beds, headboards and chair and there no bugs found. We offer the guest a 15% refund, as a courtsey, however the Guest stated it was ok, since nothing was found.

Since the guest checkout, we have rented the room just about every night and have had no complaints. We had the health department check the room and they couldn't find anything in the room either.
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ELIZABETH
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 19, 2012

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Super 8

Ask JASON B about Super 8 Indianapolis/Emerson
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
sly1234_12, Owner at Super 8 Indianapolis/Emerson, responded to this review
November 8, 2012
When the Guest complained to Super 8, he only complained about breakfast and the security. This is the first we had heard about any spiders or bugs in the room.

We are using the Super 8 Standard Breakfast, and we do not have muffins on our breakfast menu. He is probably refering to the pre-packed cinnamon rolls, that is required and provided thru Super 8. We use Kellogs frozen waffes that is one of items in the brand standard.

The doors were locked, however they may have been locked an hour later do to business at the front desk.
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Granby
1 review
“Room size”
4 of 5 stars Reviewed October 19, 2012

We found the room well furnished but small. Using a chair at the computer table, we were not able to walk between the chair and bed.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Microtel Inn & Suites by Wyndham

Ask Royce C about Super 8 Indianapolis/Emerson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sly1234_12, General Manager at Super 8 Indianapolis/Emerson, responded to this review
March 24, 2013
We thank you for the ratings and comments on our hotel. We do apologize for the tight area in your room. When your to visit us again, remind us at checkin that you need a room with more floor space. We look forward to your next visit. Thank you again for staying with us.
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Additional Information about Super 8 Indianapolis/Emerson

Also Known As:
Super 8 Indianapolis
Super Eight Indianapolis
Indianapolis Super 8
Indianapolis Super Eight
Address: 4530 S Emerson Ave, Indianapolis, IN 46203
Region: United States > Indiana > Indianapolis
Amenities:
Business Center Free Breakfast Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #95 of 185 hotels in Indianapolis
Price Range: $
Hotel Class:2 star (2*)
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