I have stayed here numerous times over the past year. I rarely experienced any negatives issues. The only negative ones that I had were 1) someone either smoking in the hallway or in their room because the smell was in the hallway and 2) a shower curtain in one of my rooms reeked of a moldy smell and there were stains on the shower curtain. I wonder if they have any spare shower curtains because I requested a clean shower curtain and they said they didn't have any clean ones and that they could only move me to another room.

Check-in went smoothly, room was plenty big for myself and two daughters, everything was clean, but... every afternoon when we returned from our activities, the keys didn't work. We were on the third floor so always had to trek back down to get them re-charged (until I finally got smart enough to have them charge them on our way past the front desk!).
The website boasts a fully equipped kitchen. Well, our room slept four, but there were only place settings for two. Only two skillets, so we couldn't fix pasta or something similar. No sharp knife to cut fruit. No napkins or paper towels.
Coffee bar only had coffee, muffins, and a bit of fruit - not even hot water for hot tea or hot chocolate.
Biggest complaint, however, is all the smoking in and around the hotel. Apparently, it is now law for hotels in that area to be completely non-smoking in the building, as well as within 8 feet of the front door. Nearly every time we walked through the door, people were smoking. When I mentioned it to the front desk lady, she reluctantly said she would go talk to them. Walking through the halls, you could tell that people were smoking in their rooms. One fellow was even standing right by the elevator with a lit cigarette in his mouth. I am all for smokers being allowed to smoke in certain areas, but when you're as allergic as I am to cigarette smoke, it's very frustrating to be hit by it nearly everywhere in the building.
Pool was ok but was closed the last day for an indefinite period of time for a painting project. Exercise room and laundry room available but I never used them in the week I was there.

Outstanding service and outstanding cleanness of my room. Staff were friendly and helpful. Wifi was excellent. I would recommend anyone staying here. I'm happy and pleased.

While this hotel was clean and the bed was comfy, everything else was bad enough to outweigh the good. We waited at the front desk to check in and ended up having to call the number on the booking to tell someone we were at the desk waiting to check in. A lady, looking completely disturbed by our presence, came out a door right next to the desk. Our first set of keys didn't work, so I went back to the desk and waited...and waited, until my husband called again. The same lady acted like it was our fault. once we finally got in the room we were highly disappointed. The bathroom is at the foot of the bed, basically. When my husband had to get up early the next morning, I had no choice but to wake up too since the bathroom light was shining right onto the bed. The walls were paper thin and there was noise from others, highway traffic, and sirens most of the night. Breakfast was virtually non existent. They had bagels and butter. No juice or coffee. We were looking for a cheap clean room just to spend the night so I guess we got what we paid for but I would not recommend payig $10 to stay there. I'm not a picky person and don't usually leave bad reviews like this. I try to be honest about these things.