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Extended Stay America - Indianapolis - Northwest - I-465: Traveler Reviews

2.5 of 5
9370 Waldemar Road, Indianapolis, IN 46268 (Formerly Extended Stay Deluxe)
Hotel amenities
Extended Stay America - Indianapolis - Northwest - I-465
Ranked #110 of 185 hotels in Indianapolis
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43 reviews from our community

    Trip type
Traveler rating
    8
    9
    11
    5
    10
Date Rating
Aurora, Illinois, USA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Would not recommend and would never stay again.”
1 of 5 stars Reviewed May 15, 2012

This place is the worst hotel I've ever seen.
I was looking for a hotel with a kitchenette and all the other 'nicer' hotels were booked for the week for a convention. So, I thought I would try something new.
I was mortified by the room condition, and I actually have more photos I could upload. I thought these might be most helpful for people trying to make a decision about where to stay.
I would never stay here again and I would never recommend for anyone else to stay here either.
The Assistant Manager seemed embarrassed by our experience, however, the Manager was unapologetic. That, in my opinion, is why the property is in the shape it is in.
Buyer beware.

  • Stayed April 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask LoveLagunaNiguel about Extended Stay America - Indianapolis - Northwest - I-465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
1 review
1 helpful vote 1 helpful vote
“Great Service”
4 of 5 stars Reviewed March 22, 2012

This hotel looks like its need of a facelift, but its clean and we had great service.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ruby A about Extended Stay America - Indianapolis - Northwest - I-465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“It was worth the price”
4 of 5 stars Reviewed December 4, 2011

It's not the best hotel I've been to but there was nothing terrible about it. Clean, safe, easy to get to and priced right. I'd stay again for sure.

Room Tip: We get the suite right above the lobby. Huge room.
See more room tips
  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Christopher P about Extended Stay America - Indianapolis - Northwest - I-465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holmes Beach, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Don't go there.”
1 of 5 stars Reviewed November 16, 2011

We had stayed at Extended Stay hotels on business trips in the past and were quite satisfied. They were clean, if spartan, with a small kitchenette - our primary concern.

We had reservations for a week at this facility, but when we saw the room, we bacame concerned. It looked liked the housekeekper replaced the towels but didn't clean. There were coffee grounds still in the coffee maker and a sticky drink ring on a table. We proceeded to look at three more rooms, none of which were accepible. One had a full trash can under the sink. None had a full complement of cooking or eating utensils in the kitchen. They all had stained, worn furniture and the hallways needed to be painted.

We finally decided to check for bedbugs and found no mattress pads on the beds and stains on the bedspreads. At that point it didn't matter whether there were bedbugs, we were going elsewhere.

The front desk clerk was very nice and understanding - the one bright spot in the whole experience.

  • Stayed October 2011, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask melaniegm about Extended Stay America - Indianapolis - Northwest - I-465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Better than expected!”
4 of 5 stars Reviewed August 15, 2011

Booked our room through Priceline on "Name your own price". Went to Indy for the weekend for our 15th anniversary. After getting the room for $30.00( $42.50 with charges ), I went and read some reviews. It was about 50/50 between good and terrible. at this point I got a little nervous as my wife is pretty particular when it comes to hotels. I can now thankfully say that all doubts were nullified!! The staff was very courteous and professional, the entire building was clean and orderly and our room was just right for 2 people. Tub was spotless, and bed was comfortable. I would book this hotel again on my own. Great value!!

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask jay j about Extended Stay America - Indianapolis - Northwest - I-465
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Extended Stay America - Indianapolis - Airport
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Additional Information about Extended Stay America - Indianapolis - Northwest - I-465

Also Known As:
Extended Stay Deluxe Indianapolis - Northwest - i-465 Hotel
Extended Stay Deluxe Indianapolis - Northwest - i-465 Hotel Indianapolis
Extended Stay America Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay
Address: 9370 Waldemar Road, Indianapolis, IN 46268 (Formerly Extended Stay Deluxe)
Region: United States > Indiana > Indianapolis
Amenities:
Fitness Center Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #110 of 185 hotels in Indianapolis
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Indianapolis - Northwest - I-465
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