We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great again!” 4 of 5 stars
Review of Hilton Indianapolis

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hilton Indianapolis to your Saves list
Hilton Indianapolis
3.5 of 5 Hotel   |   120 West Market Street,, Indianapolis, IN 46204 (Downtown Indianapolis)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Double HHonors Points
Ranked #21 of 184 Hotels in Indianapolis
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
“Great again!”
4 of 5 stars Reviewed August 4, 2014 via mobile

Have stayed at this hotel 30+ times I stayed there in late July. It is a great place to stay in Indy, service, food, rooms and welcome are great. The Hilton Downtown is all round great place to stay. If you have to go to Indy and it is not my favourite place to go in the US I would choose to stay at the Hilton.

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, August 11, 2014
We are absolutely delighted you have stayed with Hilton Indianapolis Hotel & Suites over 30 times! What a privilege it is to welcome you back each visit. We’re happy to provide the consistently great service and accommodations you have come to know and trust. Thank you for taking the time to share your awesome review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

708 reviews from our community

Traveler rating
    322
    259
    82
    34
    11
See reviews for
143
131
43
284
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Louisville, KY
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 29, 2014

I've stayed here a number of times in the last year for business trips to Indy. The rooms are very spacious and relatively recently updated, both good qualities. Normal Hilton toiletries, bed, etc. the lobby is nice, with complimentary fruit water available. There's a McCormick & Scmicks on site, and a good number of restaurants in walking distance. Central location that is walkable to downtown offices. Consider staying here for a reasonably priced option downtown.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, August 4, 2014
Thank you for your generous review of Hilton Indianapolis Hotel & Suites. It’s thrilling you’re so satisfied with our hotel that you’ve chosen to stay with us numerous times, and your recommendation is greatly appreciated. For business or leisure, we’d love to welcome you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwalk, United States
2 reviews
5 of 5 stars Reviewed July 28, 2014

Fast, courteous checking check-in. Front desk was very accommodating and helpful. Friendly staff. Great room, that was very clean. Hotel was in very good shape, and must have had a recent redux. Good fitness center was pretty big with a yoga/or stretching room, and fitness center with free weights and Precore fitness machine. 4 stair masters and 4 treadmills with pool and hot tub area one flight upstairs. Good in-room dinning experience. Good value. A+ business travel.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, August 4, 2014
How wonderful to hear that your recent stay at Hilton Indianapolis Hotel & Suites provided you with an A+ business travel stay. It is our highest priority to ensure that our guests receive attentive care from our associates and a refreshing night’s sleep while here, and it seems we met that goal with you. We’re glad you enjoyed our fitness center and room service. All of our associates will be gratified to learn how helpful and accommodating you found them. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Old Hickory, Tennessee
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 25, 2014

This hotel has it all. Large rooms for families or just to have a nice place to stay. Very nice staff that would do anything to make your stay more enjoyable. In the heart of downtown, shopping and restaurants are within walking distance.

Room Tip: All the rooms are very nice. I visited several rooms and each one was great!!
See more room tips
  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, July 28, 2014
Your delightful review of Hilton Indianapolis Hotel & Suites is most appreciated. From your spacious room, our kind staff and our central Indy location, sounds like your stay with us was great, and we couldn’t be happier. We’re truly grateful for your kind words. We hope to see you and your family back again soon for another enjoyable visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, New York
Level Contributor
90 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 22, 2014

I was at the hotel from a Thursday to a Sunday and it was very relaxing. My room was huge and the bed comfortable. Nice restaurant options in hotel and nearby. Within walking distance of everything...

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, July 28, 2014
Your long weekend with Hilton Indianapolis Hotel & Suites sounds perfect! We’re truly glad you enjoyed it all, including your spacious guest room and comfy bed. Our central location in downtown Indy does indeed make it so easy to get to your favorite attractions. We greatly appreciate you taking the time to let us know how satisfied you are, and we hope you’ll return again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 21, 2014

We spent three nights at this hotel whilst in Indianapolis for a family conference, hosted in the hotel. This conference was the source of our first problem - they did not have enough cribs to accommodate all the infants staying in the hotel.

We arrived to check in and our room was not ready so we went for a walk to the nearby Capitol building. The clerk advised that they would call us when our room was ready. They did not. We asked that they keep a crib/cot aside for us. They did not.

We returned to the hotel and only upon asking at the desk found that our room was ready. No cribs were available so our 1 year old had to sleep in a twin bed which was pushed against a wall so he wouldn't roll out of bed and seriously injure himself.

I understand that many families were staying in the hotel, but we did not appreciate the lack of professionalism on the part of the check in staff.

Otherwise the hotel was more than adequate. It's well located and we found all the staff to be very friendly. Aside from *some* (and i emphasize that it was only a couple who I would consider worthy of any criticism) of the check in staff, they were all extremely competent and helpful.

I would imagine if you were visiting during a quieter weekend, your experience would be quite different.

The hotel is well located with some good dining options nearby. The Capitol is worth a visit and the hotel is very handy for both NFL and NBA games.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, July 28, 2014
Thank you for taking the time to share your experience at Hilton Indianapolis Hotel & Suites. While we’re glad you enjoyed your overall stay with us, we do apologize if your check in encounter was not completely satisfactory. We deeply regret not having a crib ready for your family. We hope you will allow us another opportunity to welcome you and your family back for the kind of stay you deserve.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, TN
Level Contributor
113 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed July 21, 2014

When I got reimbursement for travel expenses, I was a frequent and very happy Hilton customer, but I've had to downgrade since retirement. This property, however, popped up on "Hotel Tonight" at only a bit over the "mid-range" choices, and I decided to splurge. I was assigned an enormous and quiet room, given a free wi-fi access code, and headed to the clean and relatively quiet pool and hot tub, open 6 AM-11 PM! (I went late night and early morning; other times might be less quiet.) For me it was well worth the cost ($151 discounted rate.) Let your bank balance or benefits plan be your guide! My only disappointment was not having an in-house restaurant/bar open after 10 pm. I don't know if there was one nearby. Downtown Indy seemed quite abandoned after dark! Guess the crowds were swarming Mass Ave. I was happy--if a little hungry--in the hot tub.

Room Tip: There appeared to be a charge for the wi-fi but i was given an access code at no cost. Check at the...
See more room tips
  • Stayed July 2014, traveled solo
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review, July 28, 2014
Thanks for sharing your great review of Hilton Indianapolis Hotel & Suites. We’re glad you liked your spacious and quiet guest room, and that you made use of our pool and hot tub. While our 120 West Bar & Grill closes at 10pm, we do have Room Service 24 hours a day for late night hungry guests. Our associates are always available to assist guests find dining options right for them. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Hilton Indianapolis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Indianapolis

Address: 120 West Market Street,, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Spa Wheelchair access
Hotel Style:
#10 Family Hotel in Indianapolis
#15 Romantic Hotel in Indianapolis
#19 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Indianapolis 3.5*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Odigeo, Priceline and Agoda so you can book your Hilton Indianapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel

Owners: What's your side of the story?

If you own or manage Hilton Indianapolis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.