This hotel understands customer service and makes it easy to feel at home. My husband upgraded us to a suite for our weekend and it was like an apartment! We definitely got what we paid for. The service was outstanding, everyone was friendly and the weekend flew by. We had good room service and excellent housekeeping staff. I would definitely recommend. The hotel is within walking distance of most of the night life. Meridian St was a few blocks away. We easily walked it even though the temp was in the teens.

Returning from a visit to Purdue we decided to spend one day/night in Indianapolis before flying back to Seattle. There are so many choices of hotels in the downtown area, which I spent far too long researching, before deciding on this Hilton. Chose this Hilton for great downtown location and since I am a Hilton Honors Member (but not at an elite level). Perfect choice!! Greeted and checked in by Deion at Front Desk who has a marvelous and welcoming personality. Without asking we were upgraded to a suite and given two free drinks in Bar. The room was huge, lovely downtown view, beds uber comfortable, spacious bathroom and dressing area with an additional sink outside bathroom. (Always nice since there were three of us traveling.) Service in both bar and restaurant was great. All other employees (front desk, concierge, valet,) were extremely personable in helping us with all questions and airport transportation for the following morning. Only disappointment? That would be the fact that our stay was basically 24 hours ~ I could have stayed days since we were treated so well and given space enough in our room to feel totally relaxed! Well done Hilton, I will select your property when I return!

Hotel is very nice. It's clean, room is nice and spacious but I must have been in the noisiest part of the floor. Door slamming jars me awake and the walls don't soundproof very well. I'm thinking it's housekeeping or maintenance or room service that's letting the doors slam - my room was across from two service doors. But it could have been uncaring guests too. I was up on the 17th floor. If it wasn't for the noise and lack of soundproofing this hotel gets 4 or 5 stars...

I had a nice stay at this Hilton. The rooms were clean. I ate at the market restaurant for breakfast and the food was pricey but good. I also ordered room service--just a burger. It came up at the time it was promised, and everyone involved was very hospitable. I did order it well done and it came up pretty rare for my taste. I was visiting for a work trip, and the conference facilities and catering was good at the hotel. Overall, it was a positive experience. The location was great for accessing things downtown: I just didn't have time to take advantage of the great location.