I had to stay here as it was a convention and this was the host hotel. I read several very harsh reviews from other guests and they were ver specific to there complaints and the good reviews were very vague at best. Having said that, I had an amazing stay at this hotel. The staff were all very polite and helpful. I had a hard time finding a place to buy water as the hotel gift shop was pricey as can be expected. As soon as I mentioned I didn't mind walking to a nearby store to buy enough water to last for my trip, they immediately had water delivered free to my room. When I needed to do laundry and the soap machine was empty, I went to the desk and notified them of that fact they did not ask me to wait until they could get someone there to fill the machine the lady at the desk gave me free soap and fabric softener so I could get right back to my laundry. I was also going to have issues eating on my schedule, so the night manager Karley Smith made me very reasonable accommodations to join the Concierge lounge that was open all day long from 0630 - 2200. That allowed me to eat all day long when time allowed. This also included free in room WiFi which is normally at a cost in the room. The hotel does include free WiFi in the common areas. There were several other issues from parking, to airport transportation, to sightseeing and local dining. Every employee I spoke to was polite and helpful. There were never any issues or questions that were with anything but smiles and solutions. I would love to stay here again and if I ever need to go back to Indianapolis I WILL!! Thanks again to the whole staff!!! Room was nice and very clean. Beds, yes I slept in both were very comfortable. The bathroom was clean and very large, it was also one of the biggest bathrooms I have ever seen in a hotel. Room was cleaned and beds made daily and getting clean linen was as easy as saying hi to the housekeeping staff. I heard about the thin walls and the high school kids that make it loud. I can not speak to the source of any noise but I did not have an issue with loud noise and even the TV in my room had a limited volume control. I would recommend that you give this hotel a try and see for yourself.
- Official Description (provided by the hotel):
- The Indianapolis Marriott Downtown is connected via skywalk to the Convention Center and Circle Center Mall, just steps from Lucas Oil Stadium and Victory Field, and a short walk to Conseco Field House. It is also home to two on-site restaurants. Guest rooms at the hotel feature luxurious linens, a mini-fridge, and functional work areas. Just 8 miles from the airport, this property also features an indoor pool, whirlpool, and fitness room. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Indianapolis Downtown Hotel Indianapolis
- Indianapolis Marriott