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“I trip to the convention center and a great Marriott find” 5 of 5 stars
Review of Marriott Indianapolis Downtown

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Marriott Indianapolis Downtown
3.5 of 5 Hotel   |   350 West Maryland Street, Indianapolis, IN 46225 (Downtown Indianapolis)   |  
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Ranked #51 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
Las Vegas
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“I trip to the convention center and a great Marriott find”
5 of 5 stars Reviewed September 24, 2012

Another convention to attended but this time in Indianapolis. After driving for a few days my wife and I were ready for some comfort and rest. We arrived Wednesday for a Convention at the Marriott Indianapolis Downtown at 8AM. The hotel quickly accommodated us and allowed us to check in early (this is not a guarantee but was nice of them).

We entered the room to find it large and with a pleasant view. As this convention brings over 35k people into town we knew this weekend would be busy and packed. We were pleased that the hotel and its staff did not disappoint in the 4 nights we spent there. They were busy at all hours for the 4 days but kept up with our requests and our needs. The cleaning staff was a pleasure and never skipped our room!

Due to the convention the room was on the expensive side but was worth it as the location is across the street from the convention center. I have given this hotel 4 for value only due to its location.

TIP: There are bridges that join the hotel to the convention center so that not matter the heat or snow walking to the convention will be comfortable.

The pub / eatery in the hotel called Champions has many televisions so that you do not miss your games and had a decent selection of beer. While our convention was in town they even had a special brew on tap with a fun name.

The hotel also has a convenience store next to the reception counter. This was an easy and fast way to find drinks and a bit of food while working and attending a convention.

Lastly there is a indoor pool and spa which was wonderful to sit in at night. The warm water and bubbles always help with all the convention walking!

Room Tip: TIP: There are bridges that join the hotel to the convention center so that not matter the heat or s...
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review, October 4, 2012
Thank you for staying with us for your convention. I am happy you enjoyed the hotel service and location. Also, I am happy we could accomodate your need for an early check in!

We hope to see you again the next time you come to Indy!

Phil Ray
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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568 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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English first
Evansville, Indiana
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 24, 2012

Conveniently located downtown connected to the Convention Center. Connected to Circle Center mall via a short walk through Convention Center and sky bridge. I was amazed at the excellent customer service from the moment we set foot in the hotel. We were greeted each time we entered the lobby by multiple staff members. The hotel was extremely clean, rooms were large and quiet, and bathroom was large. Starbuck's is located in the lobby. Robes are provided in the rooms. Wifi is free in the lobby, but there is a charge for wifi in the guest rooms. There is a charge for overnight parking, but almost all hotels downtown have this charge. There is a large desk in room with outlets, chair with ottoman, refrigerator, and coffee maker with coffee and tea. I highly recommend this hotel!

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review, October 4, 2012
Thank you for the nice review. I am happy you enjoyed our hotel and our customer service!

We hope to see you again next time you return to Indy.

Phil Ray
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Top Contributor
81 reviews 81 reviews
48 hotel reviews
Reviews in 46 cities Reviews in 46 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 22, 2012 via mobile

This hotel is in a great location, right in the middle of downtown Indianapolis. I stayed one night for a convention we were having in the hotel. The hotel staff could not have been nicer, always attentive to our every need. The times we needed some odds and ends for our meeting, or requests were always answered with one call.

The rooms were very nice and spacious. The bathroom was twice as big as I expected it to be. My only complaint was the height of the shower head, it was chin high ( I am 6 foot tall). Well my head needs to get clean as well. It is a small complaint fir how nice everything else was. All in all 5 stars!

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review, September 23, 2012
Thank you for staying with us. I am glad you enjoyed the size of the guest room and our hotel restaurants. We hope to see you back again soon.

Phil Ray
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Addison, Texas
Top Contributor
90 reviews 90 reviews
52 hotel reviews
Reviews in 36 cities Reviews in 36 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed September 19, 2012

Great hotel. There are fridges in the rooms as well. The bathroom is much larger than expected, especially for a downtown hotel. The room is also slightly larger than normal hotel rooms. I would stay here again. Very comfortable and clean. 2 restaurants. Starbucks. Parking is on the spendy side.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review, September 23, 2012
Thank you for staying with us. I am happy you enjoyed your stay and your guest room. We hope to see you again the next time you come back to Indy.

Phil Ray
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2012

I stayed here during a business trip, nice location in town . could walk to many great restaurants and attractions in the city. The room and beds are nice. Bathrooms were good as well.
Bathrooms could do with a bit of a referb though.

Overnight parking is expensive.

  • Stayed June 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review, September 12, 2012
Thank you for staying with us. I am happy you enjoyed your stay and our location. We hope you will return again the next time you are in Indy!

Phil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 9, 2012 via mobile

I was I town for a convention and stayed here. Every staff member I interacted with, the front desk, bell hops, cleaning staff, hostess, waitress and the lovely bartender was super friendly. The hotel was clean, well maintained, and I liked that they had iced water available seemingly everywhere. It is connected with a walkway to the convention center, which is connected to quite a lot of other hotels, restaurants, and shops.

Stayed August 2012, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review, September 12, 2012
Thank you for your nice comments about our hotel and our friendly staff! We hope to see you again the next time you return to Indy!

Phil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
127 reviews 127 reviews
27 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 3, 2012

Got a great rate, very nice hotel for price, its not the ultra modern hotel but is far from the express hotels too. You can walk from this hotel to the Indianapolis convention center to the mall and off to many other locations without ever going outside so the weather will not be an issue.We walked to St. Elmos for dinner and only had to go outside to cross the street and into the restaurant. Parking is over priced you can self park at mall for $20 all night instead of the $28 to have them park it. Starbucks in in lobby and very nice with many nice locations to sit. Champions Pub is nice with good TV's and bar service. Our room was clean, very nice, great TV's, shower was great and lots of room in bath. Bed was very comfy with lots of great pillows. Small fridge in room so bring your drinks and keep them cold!
Enjoy

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Ray2010, General Manager at Marriott Indianapolis Downtown, responded to this review, September 23, 2012
Thank you for staying with us. I am happy you enjoyed the quality of our hotel and our location to many things downtown. We hope you choose to stay with us again next time you are in Indy!

Phil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Indianapolis Downtown

Address: 350 West Maryland Street, Indianapolis, IN 46225
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Indianapolis Downtown 3.5*
Number of rooms: 587
Official Description (provided by the hotel):
The Indianapolis Marriott Downtown is connected via skywalk to the Convention Center and Circle Center Mall, just steps from Lucas Oil Stadium and Victory Field, and a short walk to Conseco Field House. It is also home to two on-site restaurants. Guest rooms at the hotel feature luxurious linens, a mini-fridge, and functional work areas. Just 8 miles from the airport, this property also features an indoor pool, whirlpool, and fitness room. ... more   less 
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Also Known As:
Marriott Indianapolis Downtown Hotel Indianapolis
Indianapolis Marriott

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