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“Business w/Pleasure” 5 of 5 stars
Review of JW Marriott Indianapolis

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JW Marriott Indianapolis
4.0 of 5 Hotel   |   10 South West Street, Indianapolis, IN 46204 (Downtown Indianapolis)   |  
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Ranked #9 of 184 Hotels in Indianapolis
Certificate of Excellence
GreenLeadersSilver level
Columbus, Ohio
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Business w/Pleasure”
5 of 5 stars Reviewed August 10, 2014

Beautiful property in the middle of everything> Great Location. Lucas Oil Stadium a short walk as well as shopping. A lot of cool restaurants around.
Service at this property was impeccable and will make it a point to stay here again.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil R, General Manager at JW Marriott Indianapolis, responded to this review, August 13, 2014
We enjoyed having you with us. I appreciate your kind comments and will share this information with my team. We hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,489 reviews from our community

Traveler rating
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    32
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186
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (514)
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English first
Basseterre, St. Kitts
Level Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed August 9, 2014

JW Marriott Hotels are among my favorite in the Marriott chain and on the rare occasion that they offer a government rate, they are an excellent place to stay. One of the largest hotels in the Midwest, the JW Indianapolis is about 5 blocks from the center of Indianapolis. My room was exceptionally clean and comfortable. I had access to the concierge lounge which was well stocked in the evening/mornings and all of the staff I encountered were exceptionally professional and courteous. Wifi is free to Gold/Platinum Marriott members. Lots of choices for dining on the property and they are really close to downtown Indianapolis and one of my favorite restaurants (Palominos).

Room Tip: I had a room on the 17th floor away from the elevator with a downtown view.
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil R, General Manager at JW Marriott Indianapolis, responded to this review, August 13, 2014
Thank you for your post and we certainly enjoyed having you with us. I will share your feedback with the entire team and we'll be looking forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 8, 2014

This property is close to their minor league baseball team and just a short distance from Lucas Field, home of the Colts. It is across the street from the convention center and government buildings. It is about 4 -5 blocks from the city center. The staff is exceptionally friendly and helpful. The rooms were cleaned-up on time. There was no back-up in checking in as there often is when large groups check in. Concierge was helpful. Free wi-fi in the lobby. Starbucks on the second level

Room Tip: They all seem to be good. Had one near the elevator and it was quiet. There was a fire and althoug...
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Green Features: Try to be green in as many ways as possible. Separate waste baskets in room. Towel use policy. Light ubls environmentally concerned.
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil R, General Manager at JW Marriott Indianapolis, responded to this review, August 13, 2014
It was certainly our pleasure to have you with us here at the JW Marriott Indianapolis, and we hope to be of service to you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 7, 2014

All the services from hotel staff, to the FedEx office to the restaurants were top notch! All the wait staff for both the restaurants gave excellent service as well as personable service! The Fedex store was extremely helpful and sympathetic to my crazy stressful circumstance of my books not showing up in time from my publisher. The hotel staff offered great local suggestions and were even courteous during extremely busy times!

Room Tip: All rooms have a great view of the city.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil R, General Manager at JW Marriott Indianapolis, responded to this review, August 13, 2014
Thank you for your feedback and we certainly enjoyed having you with us. I will share your comments with the entire team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
2 reviews
5 of 5 stars Reviewed August 6, 2014

I've stayed at this hotel several times over the last year and have always enjoyed the experience. The location is ideal for access to Indianapolis sites and restaurants. Great hotel for the money - my first choice when traveling to Indianapolis.

Room Tip: high rooms have the best views
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  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil R, General Manager at JW Marriott Indianapolis, responded to this review, August 13, 2014
Thank you for your post and we always enjoy welcoming you back to the JW Marriott Indianapolis. We'll be looking forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Half Moon Bay, Ca.
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 6, 2014

My husband's company had their annual sales meeting there...I was very lucky to accompany him. I loved this hotel! Very nice open lobby that one comes to expect from a Marriott. However our room, VIEW, 21st floor, had three floor to ceiling widows that looked over the White River and surrounding park, walk ways, museums, ball parks, and zoo. I am sure I am forgetting something because it was so expansive...while my husband was at meetings I could spend my days taking in all this area had to offer! The hotel staff was friendly and accommodating, food was good at all of his meetings. This JW was the best location ever for a business meeting...close to all the above plus downtown shopping and restaurants! Great stay:)

Room Tip: Face the White River!!!!
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Green Features: Good environmental practices, saving water, local plants, and laundry services.
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil R, General Manager at JW Marriott Indianapolis, responded to this review, August 7, 2014
Thank you for your great post and I'm so happy you enjoyed your visit to Indy and the JW Marriott. We hope to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level Contributor
161 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed August 5, 2014

Stayed here for a few months.
3 restaurants (sports bar, lounge bar, italian) all worth eating at!
Property is HUGE, used for many conferences.
Starbucks on the 2nd floor - go up the elevator to the left of the entrance.
The gym is one of the best I have used, and rarely packed. Free weights always available.
Close to the river/canal walks,other hotels, the Indianapolis state museum.

What would have made it a 5-star?
Rooms are quiet, rarely heard anything

Room Tip: High floors have good views of Indy or the river
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  • Stayed August 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phil R, General Manager at JW Marriott Indianapolis, responded to this review, August 7, 2014
It was a pleasure having you with us, and I appreciate your positive comments. We hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Indianapolis

Address: 10 South West Street, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Indianapolis
#4 Family Hotel in Indianapolis
#6 Green Hotel in Indianapolis
#6 Business Hotel in Indianapolis
#7 Romantic Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Indianapolis 4*
Number of rooms: 1005
Official Description (provided by the hotel):
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 
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Also Known As:
Jw Marriott Indianapolis Hotel Indianapolis

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