We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Nice Hotel and Great Location” 4 of 5 stars
Review of JW Marriott Indianapolis

Save Saved
You added JW Marriott Indianapolis to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
JW Marriott Indianapolis
4.0 of 5 Hotel   |   10 South West Street, Indianapolis, IN 46204 (Downtown Indianapolis)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #2 of 182 hotels in Indianapolis
GreenLeadersSilver level
Salem, Indiana
Top Contributor
67 reviews 67 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
“Very Nice Hotel and Great Location”
4 of 5 stars Reviewed December 27, 2011

We stayed here In December for 2 nights. We usually try to make it to Indy once or twice a year for a weekend getaway to see the Colts play or to go to a concert. This was our first time staying at the JW Marriott. We stayed on the 29th floor and the view from our room was great! The room was very nice and clean and I loved the shower! We payed a little extra per night to get the breakfast buffet and I think it was well worth the $, Best breakfast in town!

The weather was kind of wet and cold and 1 very nice thing is that since we were going to the Colts game we could leave our coats in the room and walk to the game from our hotel which was connected via a tunnel which took you to the convention center which is connected to Lucas Oil Stadium.

The staff was very nice and friendly. The only ice machine was on the second floor and I called and someone delivered me a bag in about 5 minutes. The only aggravation we had was we had ordered room service one night and when we got our final bill they had charged us twice for that order. It was quickly taken care of by the front desk.

All in all we loved our stay here and plan on coming back next summer with our kids, they have a great pool and spa and the location will be great for the Zoo and museums.

Room Tip: Ask for a room on the top floors for great views of the city
See more room tips
  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

954 people have reviewed this hotel

Traveler rating
    688
    183
    60
    13
    10
See reviews for
115
174
25
469
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (342)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 23, 2011

This is a spectacular addition to Indianapolis that is really convenient for the Convention Center, to which it is linked by a walkway, and the Lucas Oils stadium. It is also a brisk walk to the city center, either on the street of through the myriad walkways. Firstly, from beginning to end of my week's stay there, the staff were attentive and polite, the only hiccup being the safe in my room that malfunctioned but it was immediately dealt with, the remedy being a new one being installed.

There are two restaurants, the High Velocity sports bar is just that - nothing special about it except that it's a handy facility to have on your doorstep. The Osteria Pronto restaurant was extremely good, so good in fact that my wife and I ate there a couple of times. It is not cheap, but if you are a wine drinker, then the cost can be somewhat contained as it is supplied in a variety of measures to suit both the pallet and the wallet.

Although I'm not an avid gym addict it was one of the best, if not the best, gym I have ever used. All the equipment was very new, as is to be expected, but a nice touch was the plentiful supply of refrigerated wet towels that were there for guests' use. Alongside the gym was the smallish swimming pool but I cannot really comment on it as I did not use it.

A spacious, well laid out room with a comfy bed made sure that I got a good sleep every night. All in all, a great new hotel and I will definitely return.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ithaca, New York
Senior Contributor
25 reviews 25 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed December 22, 2011

I stayed JW Marriot in Indianapolis from November 13th to the 18th, and was there for a conference. My room (room number 2829) was pretty nice and comfortable. The bed was soft with puffy beddings, but I didn’t sweat, so it wasn’t overly hot. A large (32’?) flat screen, high def TV was there. The bathroom was pretty small, a table for a basin area, the commode, and a standup shower. However the shower was really nice, it had the typical multi water stream style head, but it also had faucets in the wall, so you could get spray from many directions. The bad thing though there wasn’t enough pressure to get a strong stream from the overhead and side faucets at the same time. The view from the room was of parking structures, other hotels, and Peyton Manning’s place (Lucas Oil Stadium) off in the distance, about two blocks away. They have staff that greet you at the enterance and take you to check in, very welcoming. Also, the elevators are very fast and smooth, it really helps such a tall hotel. There are plenty of restaurants in the area, but it’s a good mile, in one direction. We found a German restaurant one night, they had great food. Alas, I can’t remember the name.

The conference I attended had over 800 people, and there was plenty of conference space for our group, and there were other functions there too. The general session and breakfast/lunch room had plenty of space as well. I felt the hotel did NOT do a good job with food for the conference though, just low quality. Plenty of food, but it didn’t taste all that good, and I am not a picky eater and am usually satisfied. The break out conference rooms had sizes for big and small groups, they were properly ventilated as they weren’t too hot, nor too cold. My two concerns were the chairs were pretty hard and uncomfortable and the meeting rooms were pretty spread out, so you cold have a long haul between sessions.

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 20, 2011

Writing this from my room, 29 floors up from the ground with a magnificent view! I napped a corner room, with floor to ceiling windows on two walls, looking out over the river and the Indy Museum. AAA rate, with breakfast for two, $159.00! This room is spectacular! I am not posting my pics as they do not do the room justice.

$35 to valet your car? HEY, THIS IS NOT SAN FRANCISCO!

Room is super quiet, a fantastic shower, great bed, the same Samsung TV I have at home, what could be better! Guess if I had someone to share breakfast with,,,,,, but that is another story. ;-)

Thank you JW Marriot Indy!

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westfield, Indiana
Top Contributor
73 reviews 73 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 20, 2011 via mobile

My husband and I stayed here for a night after his holiday party in the hotel's ballroom. The lobby area is beautiful and check in was quick and easy. I was concerned that our view wouldn't be great as we were on the back side of the hotel, but we had a great view of White River State Park. Ask for a higher floor and either side will have a great view. The room was very large and exceptionally clean and well appointed. A mistake on our bill was quickly taken care of and we had a great night in the hotel. We would recommend the hotel to anyone coming to Indy for a stay.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 19, 2011

My husband and I recently stayed here on a getaway weekend when we had tickets to the Colts. I am a Marriott Platinum member, and I stayed on points at the hotel. We were immediately greeted at check in and acknowledged for Marriott Reward status. Highly attentive and courteous front desk staff. I wish I could remember the gentleman's name....The Conceirge Lounge is open Monday-Sunday at this hotel and what a nice perk! Great Honor bar and upscale appetizers and snacks. Nice breakfast in the morning as well.

The views of the stadium were fabulous from our upper level room. Fitness center was one of the nicer ones I have seen in a Marriott- brand new equipment with TV's and free weights as well as machines.

The one thing I will say is while the shower is fantastic with a wall jet as well as a shower head, the overall bathroom is quite cramped for the size and quality of the room (which is really spacious and upscale). Toiletries were nice, but in quite small bottles.

We did not try the restaurants, but the bar scene was "happening"

One negative...holy slow elevators. Prepare to wait.

Overall fantastic stay with a "little something extra" We would stay again.

Room Tip: The higher the floor, the better the view! Upgrade to concienrge level (if not Rewards member) migh...
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Top Contributor
75 reviews 75 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed December 19, 2011

Stayed for the first time at the recently opened JW Marriott in Indianapolis. The hotel and rooms are tastefully done up. The amenities are great with several restaurants and bars and the gym is well equipped. The breakfast buffet has an excellent choice and you can eat a full American breakfast or stay healthy with fruit and yogurt.

The internet connectivity is very good in both the rooms and the public areas.

The staff is very courteous and helpful.

  • Stayed December 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to JW Marriott Indianapolis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Indianapolis

Also Known As:
Jw Marriott Indianapolis Hotel
Jw Marriott Indianapolis Hotel Indianapolis
Address: 10 South West Street, Indianapolis, IN 46204
Phone Number:
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Indianapolis
#1 Business Hotel in Indianapolis
#3 Family Hotel in Indianapolis
#4 Green Hotel in Indianapolis
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — JW Marriott Indianapolis 4*
Official Description (provided by the hotel):
Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity, Booking.com, Marriott, Priceline, Tingo, HotelsClick, TripOnline SA, Hotels.com, Venere and Agoda so you can book your JW Marriott Indianapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage JW Marriott Indianapolis, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.