I stayed at the J.W. Marriott in Indianapolis for three nights during a national conference. Was one of the best hotel stays of my life. Rooms are clean and new, well designed and decorated, and the conference facilities are fantastic. Absolute best of all is the staff. This hotel has done some outstanding work in training its staff to be friendly, attentive and helpful to guests. You could not pass a staff member without being greeted with a friendly smile and hello, and often with an offer to help with anything needed. Truly remarkable level of customer service.
My only criticism is that during my staff something was amiss with the ventilation system in the parking garage. The dryers from the laundry were venting directly into the parking garage and when we left after three days our car was covered with a blanket of dryer lent. It was stinky and gross, not at all consistent with the rest of our stay.
- Official Description (provided by the hotel):
- Sophisticated design meets classic hospitality at the largest JW Marriott in the world—JW Indy. Boasting 1,005 contemporary guest rooms and 100,000 square feet of sprawling event space, JW Marriott Indianapolis is the crown jewel of the new Marriott Place Indianapolis hotel complex, a distinct destination for business and leisure travelers in the downtown area. Not only offering the largest ballroom in the Midwest, this Downtown Indianapolis hotel also provides creative event planning services for meetings, weddings and social events of various sizes. There is also direct access via skybridge to the Indiana Convention Center for event larger events and conventions. In addition to incredible meeting space and spacious guest rooms, JW Marriott Indianapolis provides exquisite dining options onsite at High Velocity, Osteria Pronto and Tavern on the Plaza. Nearby, over 200 shopping, dining and entertainment options beckon, including White River State Park, Lucas Oil Stadium and Conseco Fieldhouse. ... more less
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- Also Known As:
- Jw Marriott Indianapolis Hotel Indianapolis