I had unpleasant experience during the check - in and need to stay at another Marriot Hotel. General Manager and all staff understand my feeling and compensate with lovely card and beverages. This hotel has Marriot's standard with their room and service. Spacious room and great view. You can walk to downtown for your night life experience (no need to take a cab). I can't appreciate more for what they done with their service. I left my bag in the drawer. Fortunate, they sent my bag to my address in Chicago. I do enjoy my stay.