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“Turn out better and great” 5 of 5 stars
Review of Courtyard Indianapolis Downtown

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Courtyard Indianapolis Downtown
3.0 of 5 Hotel   |   601 West Washington Street, Indianapolis, IN 46204 (Downtown Indianapolis)   |  
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Ranked #41 of 183 Hotels in Indianapolis
GreenLeadersBronze level
Sydney, Australia
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
“Turn out better and great”
5 of 5 stars Reviewed April 30, 2013

I had unpleasant experience during the check - in and need to stay at another Marriot Hotel. General Manager and all staff understand my feeling and compensate with lovely card and beverages. This hotel has Marriot's standard with their room and service. Spacious room and great view. You can walk to downtown for your night life experience (no need to take a cab). I can't appreciate more for what they done with their service. I left my bag in the drawer. Fortunate, they sent my bag to my address in Chicago. I do enjoy my stay.

Room Tip: You room might no come with breakfast, but you can go to dining room and they have plenty of choice.
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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176 reviews from our community

Traveler rating
    88
    62
    17
    5
    4
See reviews for
28
25
13
83
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
Bloomington, IL
Top Contributor
56 reviews 56 reviews
45 hotel reviews
Reviews in 39 cities Reviews in 39 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 15, 2013

Stayed here for four days while attending a conference. Would recommend for a conference because the it is one of three or four Marriott properties in a row that share a garage and allow someone to travel from one hotel to another without going outside; one can also go from the J.W. Marriott by skywalk to the Conference Center. Parking was easy with the parking garage next to the building, although I did not like that one could not use a stairwell to go directly to the hotel. If one wants to use a stairwell, they have to go outside and reenter the hotels through the front entrances.

Only blip in trip was the front desk did not seem to have a record of my call asking for early check in, so we had to wait until normal check in time. Granted, we asked for a room on a lower floor, so perhaps the wait was for one of those rooms to be cleaned.

Lobby included a snack bar area on one end, next to the front desk, and a mini-restaurant at the other end with sandwiches, coffee, etc.

Room was nice, albeit a bit smaller than we expected. It included a fridge and sofa. Bed was comfortable and the shower was especially nice.

Free wireless was nice but whenever we both tried to use it, it would drop one of us.

Disappointed in the limited options for recycling. There was only one recycling receptacle in the lobby and no recycling bins in the rooms. Did make use of the options to reuse sheets and towels.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio, United States
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 7, 2013

The hotel is very clean. The hotel is more like a complex... with JW Marriott, SpringHill Suites, The Courtyard and possibly another brand sharing a huge underground parking garage. They all seem to be linked together. Easy check-in... professional but not always friendly staff. The self parking and valet use the same parking garage. We felt safe. It was well lit and believe it had camera's as well. I self parked and Im betting it was easier as well as being a little cheaper. Although I think it is ridiculous to pay to park with a hotel you are staying in but what can you do?
With the exception of hearing an infant cry next door and call to front desk for more coffee that never materialized, it was a good stay and wouldnt hesitate to stay again. Luckily, I found a cleaning lady with coffee on her cart in the hallway!

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ottawa, Ontario
Top Contributor
150 reviews 150 reviews
150 hotel reviews
Reviews in 100 cities Reviews in 100 cities
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed March 31, 2013

Excellent one night stay at the Courtyard Indy Downtown. Typical modern Courtyard amenities. Very comfortable bed and super clean room. Located at the edge of downtown (about 10 minute walk to the Monument Circle. Friendly service (valet and front desk). Nothing wrong with this Courtyard. You should enjoy your stay there as well!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rogersville, Missouri, United States
Top Contributor
118 reviews 118 reviews
52 hotel reviews
Reviews in 63 cities Reviews in 63 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 28, 2013

Great place to stay. Staff is friendly, rooms were clean, well-decorated, clean and modern. Did not get to use the pool or fitness rooms, but they looked good also. Hotel lobby nice and modern, inviting. Had cookies and coffee. Food service was good also and bar was always attentive to the guests needs.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rock Hill, SC
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 23, 2013

I stayed here for the first time while in town for the NTEA Work Truck Show earlier this month and I was pleasantly surprised! In previous years, I've stayed at the JW Marriott and the Indianapolis Marriott Downtown and I must say this hotel was spectacular! Very modern, clean, chic and conveinent to restaurants, shopping and of course to the convention center. The staff here was very friendly and I of course enjoyed having TGI Fridays as an option for room service. I will definetly keep this hotel in mind for any future travel to Indianapolis.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
104 reviews 104 reviews
59 hotel reviews
Reviews in 43 cities Reviews in 43 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed March 17, 2013

I stayed here for the first time last year for The Work Truck Show, then stayed here again for the same show a couple of weeks ago. I am glad to see my first excellent experience was not a fluke. 5 stars again! Love this place and, as before, the staff have a huge input on my rating.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Indianapolis Downtown

Address: 601 West Washington Street, Indianapolis, IN 46204
Location: United States > Indiana > Indianapolis > Downtown Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Indianapolis
#43 Family Hotel in Indianapolis
#44 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Indianapolis Downtown 3*
Number of rooms: 297
Official Description (provided by the hotel):
The Courtyard Indianapolis Downtown hotel is located in the heart of the Circle City and overlooks the beautiful White River State Park and historic Canal district. Connected to the Convention Center via skybridge with many major companies within a 2 min. taxi ride or 7 min. walk including Simon Malls, WellPoint, JP Morgan Chase, & Eli Lilly. Our downtown Indianapolis hotel is a TripAdvisor Certificate of Excellence Winner for our great location and outstanding service. Guests enjoy such perks as our upgraded free WiFi, self and valet parking options, room service and media library with boarding pass printing station. Families appreciate our guest rooms with pull-out sofas as well as our indoor pool and the IMAX Theater right across the street. A downtown Indianapolis hotel just 15 minutes from the airport, we're a great, easy option when in town next!m. ... more   less 
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Also Known As:
Courtyard Indianapolis Downtown Hotel Indianapolis

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