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“Stay here!” 5 of 5 stars
Review of Comfort Suites Indianapolis Airport

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Comfort Suites Indianapolis Airport
2.5 of 5 Hotel   |   2750 Fortune Circle West, Indianapolis, IN 46241   |  
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Choice Privileges Points
Ranked #15 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
Madison, Indiana
Top Contributor
63 reviews 63 reviews
46 hotel reviews
Reviews in 43 cities Reviews in 43 cities
24 helpful votes 24 helpful votes
“Stay here!”
5 of 5 stars Reviewed May 23, 2013

Excellent customer service! Hannah rocks:) My daughter and son-in-law were flying back home the day after their second wedding anniversary (with my 1st grandson). My mom and I wanted to surprise them so Hannah helped us upgrade the room, provide a realistic check-in experience, and suggest a local romantic dine in experience. She made sure our room was close to the anniversary couple to provide baby sitting services. Everyone we encountered during our stay were smiling and accommodating. The price was great for the jacuzzi suit. I can't say enough STAY HERE!

Room Tip: Ask for the jacuzzi suit.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortIndianapolis, Manager at Comfort Suites Indianapolis Airport, responded to this review, May 25, 2013
Thank you for taking the time to write your reviews regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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180 reviews from our community

Traveler rating
    98
    57
    12
    4
    9
See reviews for
61
48
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Houston, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 8, 2013 via mobile

One of the best Comfort Suites in the USA: everything is new and the service is great! - consider that I stay with this chain every week, so I know. ;) my room had a nice tv, extra suite and jacuzzi. Nice to be a diamond!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortIndianapolis, Manager at Comfort Suites Indianapolis Airport, responded to this review, May 9, 2013
Thank you for taking the time to write reviews regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your reviews will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2013

I don't know how old this hotel is, but it seemed like new. The amenities were very nice and the hotel smelled nice and clean. We had a great room (with a comfy bed) and the kids enjoyed swimming in the pool. My friend and I were lucky enough that our rooms were ready a couple of hours early so we were able to check in around 1:00, which was a definite bonus! We'd definitely return if we're in the area.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortIndianapolis, Manager at Comfort Suites Indianapolis Airport, responded to this review, May 7, 2013
Thank you for taking the time to write your reviews regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one and hotel is less than 4 years old.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 1, 2013

Spent 3 days here.
Fast check in (I had a reservation)
Friendly staff
Clean room, nice amenities
Unless you have a vehicle you have nothing within walking distance.
I would stay here again if I needed to.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortIndianapolis, Manager at Comfort Suites Indianapolis Airport, responded to this review, May 7, 2013
Thank you for taking the time to write your reviews regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marion, Illinois
Top Contributor
104 reviews 104 reviews
49 hotel reviews
Reviews in 64 cities Reviews in 64 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 16, 2013

I can say much about this Comfort Suites. It was very nice, clean and comfortable. Nicer than most other Comfort Suites I have stayed in. The price is very reasonable and is a great value compared to the other properties in the same area. There are many places to stay in this area and it is strange that there are no restaurants close by. I had a great stay but something happened that makes this one of my all time favorites. I had checked out and was in the parking lot about ready to get in my car and leave. When I was just getting in my car, a lady came rushing out of the hotel towards me. She was one of the housekeepers and was bringing my wedding ring which had slipped off of my finger in my room. I was overwhelmed. I can say that because of the kindness and honesty of this nice lady I will go out of my way to stay in this property in the future.

Stayed April 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortIndianapolis, Manager at Comfort Suites Indianapolis Airport, responded to this review, April 18, 2013
Thank you for taking the time to write your reviews regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mayslick, Kentucky
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 10, 2013

During checkin there were problems with our reservations. After almost 40 minutes they were able to check us in but not in the requested room. The room they provided was a suite with a jacuzzi tub. Very nice rooms, clean, and spacious. The breakfast isn't that great, typical waffle maker and sausage, egg combo. Pool is small, no hot tub. This location is approx. 20 minutes from downtown and approx 15 minutes from the zoo. We would stay here again.

Room Tip: 103 was a great room. Close to the doors on the end of the hall.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortIndianapolis, Manager at Comfort Suites Indianapolis Airport, responded to this review, April 15, 2013
Thank you for taking the time to write your reviews regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 23, 2013

Excellent value, very clean. We had read reviews about the freeway noise. While we could hear the freeway nearby, it didn't keep us from sleeping and wasn't particularly noticeable. Loved the bed. Tile bathroom was immaculate. The hotel was a little tricky to find, because signage wasn't so good. Not much to eat nearby, so eat before you arrive. We enjoyed the breakfast.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortIndianapolis, Manager at Comfort Suites Indianapolis Airport, responded to this review, April 3, 2013
Thank you for taking the time to write your reviews regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Indianapolis Airport

Address: 2750 Fortune Circle West, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Family Hotel in Indianapolis
#23 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Indianapolis Airport 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
An Indianapolis IN hotel, Comfort Suites hotel near Indianapolis International Airport. Whether you are traveling for business, taking a family vacation or exploring all the great attractions Indiana offers, the Comfort Suites® hotel is a perfect selection for your accommodation needs. This Indianapolis, IN hotel is five miles from Indianapolis International Airport and provides its guests with free airport transportation. Additional points of interest close to this Indiana hotel include: •Lucas Oil Stadium •Bankers Life Fieldhouse arena •Indiana Convention Center •Indianapolis Motor Speedway •Indianapolis Zoo. The surrounding area provides a variety of activities. From golf courses, parks and outdoor recreation areas, to movie theaters, entertainment venues and shopping centers, Indianapolis has something for everyone. A number of restaurants can be found close to the hotel. Hotel features include: •Free weekday newspaper •Free wireless high-speed Internet access •Free local calls Your Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Guests of this Indianapolis, IN hotel can enjoy additional amenities like the indoor heated pool, sauna, exercise room, banquet and meeting room, and the business center that provides conveniences like access to copy and fax service. All spacious guest suites have microwaves, refrigerators, coffee makers with free coffee, curved shower rods, hair dryers, flat-screen televisions, desks, pillow-top mattresses, down pillows, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Ask about our rooms that have whirlpool bathtubs. Connecting rooms can be requested. Coin-operated laundry facilities are located on the premises and valet cleaning service is offered. Parking is provided. The Comfort Suites hotel offers countless features, a great location and an outstanding staff. Make a reservation with us today and let us exceed your expectations. ... more   less 
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Also Known As:
Comfort Suites Indianapolis Airport Hotel Indianapolis

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