My husband and I stayed at the Comfort Suites Indianapolis Airport with a park and fly package. The location is a bit isolated from dining etc, and is in a large complex with many other hotels. The parking lot for park and fly was a gravel field. It was fairly full and was a bit muddy.
The hotel itself was better than we expected! The front desk check in process went smooth and the desk help was very friendly. The lobby and public areas were clean and well appointed. We had a king room. It was clean and everything was in working order. I especially liked the plug in set up at the desk. It had multiple outlets and USB charging ports. There was a mini fridge in the room. The bed was comfortable and the room was quiet.
Breakfast was basic, but had all we needed for a quick bite before our flight. The shuttle to the airport went smooth and was on time. When we arrived back at the hotel after our flight I called the hotel at 11:20pm while waiting for our luggage as directed. Our luggage never arrived. As soon as I realized our luggage was lost and we had to file paperwork, I called the hotel again to inform them we would be late. This was at 11:40pm. The desk clerk informed me that the driver got off work at 12am and would not wait. We were out of the airport before midnight, but had to pay $25.00 for a cab. The lost luggage was not the hotel’s fault, but it sure would have been nice of them to wait 15 minutes for us! The hotel should consider extending it's shuttle hours.
Overall, this was a pleasant experience and we would use this hotel for a park and fly again as long as our return flight was early enough. Having to pay $25 for a cab increased the price to a point it wasn’t worth the cost for us.
- Official Description (provided by the hotel):
- An Indianapolis IN hotel, Comfort Suites hotel near Indianapolis International Airport. Whether you are traveling for business, taking a family vacation or exploring all the great attractions Indiana offers, the Comfort Suites® hotel is a perfect selection for your accommodation needs. This Indianapolis, IN hotel is five miles from Indianapolis International Airport and provides its guests with free airport transportation. Additional points of interest close to this Indiana hotel include: •Lucas Oil Stadium •Bankers Life Fieldhouse arena •Indiana Convention Center •Indianapolis Motor Speedway •Indianapolis Zoo. The surrounding area provides a variety of activities. From golf courses, parks and outdoor recreation areas, to movie theaters, entertainment venues and shopping centers, Indianapolis has something for everyone. A number of restaurants can be found close to the hotel. Hotel features include: •Free weekday newspaper •Free wireless high-speed Internet access •Free local calls Your Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Guests of this Indianapolis, IN hotel can enjoy additional amenities like the indoor heated pool, sauna, exercise room, banquet and meeting room, and the business center that provides conveniences like access to copy and fax service. All spacious guest suites have microwaves, refrigerators, coffee makers with free coffee, curved shower rods, hair dryers, flat-screen televisions, desks, pillow-top mattresses, down pillows, irons, ironing boards and cable television. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. Ask about our rooms that have whirlpool bathtubs. Connecting rooms can be requested. Coin-operated laundry facilities are located on the premises and valet cleaning service is offered. Parking is provided. The Comfort Suites hotel offers countless features, a great location and an outstanding staff. Make a reservation with us today and let us exceed your expectations. ... more less
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- Also Known As:
- Comfort Suites Indianapolis Airport Hotel Indianapolis