We stayed here for our kids' athletic event - booked through a third party site. There was some sort of mix-up in the hand off from them to the hotel - I never received the full story nor any help from the hotel (was disappointing - as another team member in a similar situation received better service from the hotel). It was eventually resolved and the stay was fine, although shortened by weather. The rooms are nice but the one thing I wish was different was that there was some type of fan in the bathroom. There's no privacy when you are using the toilet - a thin door where everyone can hear what you are doing. The location is great - we essentially stayed inside to walk to the mall to get to our dinner destination. Overall - it was a great price for the location and amenities.