The staff went above and beyond to make our stay great. Not one of them disappointed us. The room was comfy and had a great view of the river. Our only concern with the room was that the sliding doors to the toilet and shower did not lock. This might be a bit awkward if you're staying with small children. The continental breakfast needed a bit of improvement. I was sent a survey when we returned and I filled it out. I received a response directly from Marriott. They were unhappy that we were unhappy with the breakfast and asked for suggestions. I was very surprised to have received a personal response. It shows me that the chain cares.
- Official Description (provided by the hotel):
- The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet, indoor pool, and fitness room. ... more less
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- Also Known As:
- Springhill Suites Indianapolis Downtown Hotel Indianapolis