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“Beautiful & convenient” 5 of 5 stars
Review of Hilton Garden Inn Indianapolis South/Greenwood

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Hilton Garden Inn Indianapolis South/Greenwood
3.0 of 5 Hotel   |   5255 Noggle Way, Indianapolis, IN 46237   |  
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Double Points
Ranked #25 of 184 Hotels in Indianapolis
Certificate of Excellence
Chicago, Illinois
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Beautiful & convenient”
5 of 5 stars Reviewed July 9, 2013

Just like other Garden Inns I've visited, it's a pretty hotel with a wide open lobby and updated rooms. We like staying here over the local Hampton Inn, except that it's more expensive and doesn't include breakfast. The rooms are spacious and comfortable with a large desk and workspace. I was able to stay up late working comfortably while the rest of my family slept. There is also a nice little bar area with a fridge, handy for leftovers. I do not, however, recommend eating there. In the morning, we tried to have breakfast in the lobby restaurant and after waiting at the hostess stand for 20 min with a small child, we left frustrated and hungry. They only had a handful of diners, yet a number of visibly inattentive wait staff. A disappointment for such a nice hotel. But obviously has nothing to do with the quality of the front desk staff & rooms, which we love!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, July 10, 2013
Thank you for your recent stay with us and the Trip Advisor review! We are sorry to hear about your experience with breakfast! We will be sure to discuss this with the morning staff within the restaurant area.

Thank you once again!
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289 reviews from our community

Traveler rating
    178
    71
    16
    14
    10
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Bakersville, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 1, 2013

Very courteous staff, all were accommodating and helpful. Definite value for the cost of the room, lunch and dinner. Location was ideal as it is close to airport. Appreciated the options for breakfast, great low cost hot meal, dinner variety offered a VERY good selection for the cost.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, July 4, 2013
Thank you for staying with us and we are glad to see your stay with us was nothing short than a positive one! We look forward to seeing you again when your travels bring you to the Indianapolis Metro area!
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Jersey Shore
Level Contributor
217 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed June 30, 2013

I stayed at the Hilton Garden Inn in Greenwood a couple of times and this stay was just as good as the last with the exception of the breakfast service. Desk agents were very friendly, room was nice and clean with comfortable bed and a nice bathroom. I'm not sure how the breakfast waiters work but I sat there and not one person stopped to ask me if I wanted coffee, or water or anything. I asked the one waiter for French toast while he was walking by then someone else came over to confirm that's what I wanted. Still, no drink. I ate the French toast and left without giving them a tip since I thought the service was pretty rotten. There were other people in the breakfast area but it wasn't packed by any means. I guess I should have spoke up.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, July 4, 2013
Thank you for your stay with us again! We want to apologize about the service you received during the breakfast hours! We will be sure this problem is addressed to the morning staff within the restaurant!

Thank you again for staying with us and letting us know about the problem you encountered during your breakfast!
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Oranjestad, Aruba
1 review
5 of 5 stars Reviewed June 24, 2013

My son and I had a wonderful time there, we were there for a junior golf tournament and we enjoyed the area too. People are very friendly in the area and we had a wonderful time staying at the hotel. Room was clean and smelled fresh the staff is very friendly and we had no problems checking inn or checking out and it's very close to the Indianapolis international airport.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, June 26, 2013
Thank your for your recent stay with us! We thank you for taking the time to complete a Tripadvisor survey and the compliments!

We look forward to your next stay with us!
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Pittsburgh PA, United States
1 review
5 of 5 stars Reviewed June 24, 2013

Great Service. The hotel is very clean and nice décor. They are welcoming and make your stay memorable. They are very helpful and the location is convenient. This hotel is newer and is very nice in this Greenwood suburb.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, June 26, 2013
Thank you for your recent stay with us and for taking the time to complete a Tripadvisor survey! We appreciate the feedback!

We look forward to having you stay with us again when your travels bring you to the Indy Metro area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarksville, Tennessee
1 review
5 of 5 stars Reviewed June 20, 2013

Simple-Beautiful, very freindly staff, both Hamid the General Manager and Paul (manager) was very professional and caring to both staff and guest. Extremely impressed. The staff was amazing and was always willing to help out. The food was so delicious.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, June 22, 2013
Thank you for your stay with us and the great trip advisor review! We look forward to you stay with us again when your travels bring you back to the Indy Metro area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Lafayette, Indiana
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 11, 2013

The staff at this hotel has converted me from being a loyal Marriott customer. I will now seek out the Hilton brand based upon this stay. The staff was so attentive to our needs, and so extremely professional. Simply incredible.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, June 26, 2013
Thank you for your recent stay with us! We are very happy to hear that you will be a loyal Hilton customer! We do our best to ensure that our guests are always feeling at home and welcomed!

Thanks again and we look forward to your next stay with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Indianapolis South/Greenwood

Address: 5255 Noggle Way, Indianapolis, IN 46237
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Indianapolis
#14 Family Hotel in Indianapolis
#38 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis South/Greenwood 3*
Number of rooms: 135
Official Description (provided by the hotel):
The Hilton Garden Inn Indianapolis South/Greenwood is located at I-65 exit 101, 10 minutes from downtown Indianapolis, 5 minutes from the Greenwood Park Mall and 15 minutes from the airport.Rooms feature a spacious work desk, a microwave, refrigerator, and 32 inch flat-screen TVs. Whirlpool suites, an indoor pool and hot tub are also available. The hotel offers a business center, free wireless internet, and the Garden Grille serving breakfast, dinner, and room service. ... more   less 
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Also Known As:
Hilton Garden Inn Indianapolis South/Greenwood Hotel Indianapolis

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