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“Nice stay” 5 of 5 stars
Review of Hilton Garden Inn Indianapolis South/Greenwood

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Hilton Garden Inn Indianapolis South/Greenwood
3.0 of 5 Hotel   |   5255 Noggle Way, Indianapolis, IN 46237   |  
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Double Points
Ranked #10 of 183 hotels in Indianapolis
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
“Nice stay”
5 of 5 stars Reviewed February 14, 2013

I stay at many HGI and though not a 10 it was a pleasant stay. The employees are not friendly so don't expect any smiles with one exception Dana the bartender/server who handled a lot of customers flawlessly with humor and a smile, plus she makes a fantastic Mai tai !!! The hotel was spotless and rooms sound proof (our room was across from the pool) we never heard a sound. We had dinner and drinks and the food was fantastic, which is very hard to find in a hotel. There is a very nice Kroger across the street and other shops nearby, I will being staying here again, just not expecting smiles.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, March 1, 2013
I am glad to hear that you had a nice stay with us and was able to enjoy the atmosphere in our restaurant and lounge! I will be sure to pass along to Dana about her Mai Tai!

I am curious on what associates you feel were not that friendly? We strive to ensure all our guests are always welcomed.

Thank you once again for your stay with us and the review and we look forward to your next visit with us!
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190 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Franklin, Tennessee
1 review
5 of 5 stars Reviewed February 6, 2013

Staff was exceptional. Nice hotel, good value, very well located. There were plenty of restaurants and coffee shops in the area, but the hotel had a nice restaurant and coffee shop that met our needs. The hotel manager checked us out when we departed and was so extremely professional and nice that if I had had any doubts about returning, he would have eliminated them all.

Room Tip: Our room 207 smelled a bit stale...but overall the hotel was nice, clean and the staff was excellent...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, March 1, 2013
We are glad to hear that you have a very pleasant experience with us! I will be sure to pass along your review with all of our associates!

As for your room, we have went into that room and cleaned thoroughly to remove any stale odors which you experienced. We always want every room to be smelling fresh at all times for our guests!

Thank you for the review and we look forward to your next stay with us!
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Galien
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 26, 2013

An awesome experience; the staff was very friendly and helpful. My room was clean and the furnishings were up to date. The lobby was beautiful. Plenty of restaurants in the area to choose from and even a Kroger across the street. Great tasting cookies in the evening.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIIndyGrnwd, Front Office Manager at Hilton Garden Inn Indianapolis South/Greenwood, responded to this review, March 1, 2013
We are glad to hear that you had an "awesome" stay with us!

Thank you for your review and we look forward to being your hotel of choice when you travels bring you back to the Indianapolis Metro area!
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Highlands, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 7, 2012

We stayed there for five days while our son had surgery and then recuperated after the surgery. We were harried and stressed. We had a lot of special requests due to our son's incapacity. I cannot begin to list all the kindnesses they showed us. They went above and beyond and appeared anxious to help in any way they could. Each day, they all made a point to ask how our son was doing and reminded us to be sure to let them know if we needed anything at all. The property is very nice but the quality of those ladies and gentlemen working there is superlative. When we go back for post surgical follow up, we will not consider staying elsewhere. We cannot recommend this hotel highly enough.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Top Contributor
106 reviews 106 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 28, 2012

Held two meeting here, one in August and the second one in Oct. Meet with Casey who handles the meeting arrangements. Everything was perfect on first request and second meeting two months later was set up exactly as requested with no additional communication necessary. She handles the events flawlessly!
The hotel is beautiful and clean. Staff is excellent to work with and very dependable. I own a small business in Greenwood and its the best location hands down to hold your next meeting or event!

Enjoy!

Room Tip: Right off I-65 at exit 101 easy on easy off and close to food and shopping.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Top Contributor
112 reviews 112 reviews
80 hotel reviews
Reviews in 60 cities Reviews in 60 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 17, 2012

Excellent stay, just one night for business.....very clean (newer property)! A Starbucks drive-thru only a mile or two away, lots nearby including a Super WalMart. On Indy-South side, only about 25 min from airport (easy trip on highway outer circle).

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
Top Contributor
89 reviews 89 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 24, 2012

I stayed here for a business trip and expected a worn out hotel with very basic accommodations! was very pleasantly surprised to find the best Hilton Garden hotel I have ever stayed in. The lobby was big and bright, with a big atrium set up for breakfast and dinner. There was actually full service bar in the open lobby area, which is very unusual for this type of hotel. The staff was very friendly and helpful. The rooms were in excellent condition, and were quiet and comfortable. THe bed also had a feature I have never seen at a hotel before. You could adjust the firmness of the bed by rotating a dial! They served a great breakfast and had free internet. I would highly recommend this hotel to anyone staying on the south side of Indy.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Indianapolis South/Greenwood

Address: 5255 Noggle Way, Indianapolis, IN 46237
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Indianapolis
#6 Romantic Hotel in Indianapolis
#10 Luxury Hotel in Indianapolis
#17 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis South/Greenwood 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Indianapolis South/Greenwood is located at I-65 exit 101, 10 minutes from downtown Indianapolis, 5 minutes from the Greenwood Park Mall and 15 minutes from the airport.Rooms feature a spacious work desk, a microwave, refrigerator, and 32 inch flat-screen TVs. Whirlpool suites, an indoor pool and hot tub are also available. The hotel offers a business center, free wireless internet, and the Garden Grille serving breakfast, dinner, and room service. ... more   less 
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Also Known As:
Hilton Garden Inn Indianapolis South/Greenwood Hotel Indianapolis

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