Stayed 2 nights in town for a wedding. The hotel is close to the highway so access is very easy. We had no issues with parking and were able to park by a "back" door that was just steps from our hotel room. The hotel outside and inside the public areas was very clean and modern. The check in clerk was very friendly. The room was modern decor, very comfortable bed and pillows. No problems connecting to wifi or getting a signal. We were on the first floor. Nice large bathroom modern decor. Room felt huge and very clean. A/C functioned very well. Didn't watch tv or do any kind of breakfast etc. so unsure of the quality regarding those items. The only issues we had is the hotel uses a water softener and the water was so soft you could not rinse the soap off. It felt like you had lotion on. They need to back off on the softening a little so you can rinse completely. Our room number was 130 and the shower wall backs up to the wall the bed is on. The carpet on one side of the bed was soaked and stayed soaked. We assumed this is because the shower was leaking through the wall. We could see where someone had tried to caulk it but obviously it wasn't working. We didn't report this to the front desk so unsure how they would have handled it. Also we typically get a late check out and it's a non issue because we're hilton rewards members. We were told that we couldn't get a late check out because all their rooms were checking out and the hotel was sold out the next day. This wasn't a crisis just an annoyance. Since the staff has four hours to clean rooms I do not think us staying in our room an additional 30 mins to 1 hour would have slowed them down since they had to clean the entire hotel according to the front staff. Overall totally recommend this hotel and if we have to be in this area again would stay here.
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- Also Known As:
- Hampton Inn Indianapolis Northwest - Park 100 Hotel Indianapolis