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“Great for business travel.” 5 of 5 stars
Review of Hilton Garden Inn Indianapolis Airport

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Hilton Garden Inn Indianapolis Airport
3.0 of 5 Hotel   |   8910 Hatfield Drive, Indianapolis, IN 46241   |  
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Ranked #3 of 183 hotels in Indianapolis
GreenLeadersSilver level
1 review
“Great for business travel.”
5 of 5 stars Reviewed February 20, 2013 via mobile

This was just what I needed. A great place to unwind after a long day of travel. The bartender Mike is great and server, Meghan, was very accommodating. This hotel has clean rooms and the food at the restaurant was really good. In all, this is a nice hotel.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, February 21, 2013
Dear EnoBrad:

Thank you so much for the great review and recognition of Mike & Meghan. We are pleased to see we did such a great job at serving another valued guest. I will share your comments with the staff and Mike & Meghan in particular for a job well done. We appreciate your business and look forward to serving you again.

Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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305 people have reviewed this hotel

Traveler rating
    198
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See reviews for
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170
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Atlanta, Georgia
1 review
5 of 5 stars Reviewed February 19, 2013

I stay at Hilton Garden Inns across the country and this is the most hospitable staff ever! The rooms and facility are on par with other HGI's around the country, but the staff is the best I've ever encountered! Worth a visit at the end of a long day especially for Diamond members of Hilton

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, February 21, 2013
Dear Vinton:

Thank you so much for the great review. We are pleased to see we did such a great job at serving another valued Diamond guest. I will share your comments with the staff for a job well done. We appreciate your loyal business and look forward to serving you again.

Dave
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Louisville, KY
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2013

The staff at this hotel is extremely friendly. Everyone from the front desk clerk (especially Raven), to the the housekeeping staff and the hotel restaurant staff were extra helpful and courteous. This was our second stay at this hotel and we will definitely be back. The breakfast was very good and it had a wide variety of items from which to choose. I was especially impressed with how every staff member took the time to greet you and ask you how our day was...even if we were just riding the elevator to the lobby.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, February 21, 2013
Dear TallCrew4:

Thank you so much for the great review and recognition of Raven. We are pleased to see we did such a great job at serving another valued guest. I will share your comments with the staff and Raven in particular for a job well done. We appreciate your business and look forward to serving you again.

Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tracy, California
1 review
5 of 5 stars Reviewed February 18, 2013

When travelling to Indianapolis for business, I stay at this hotel. I've stayed here 15+ nights in the last year and every time I check-in I am greeted with friendly staff. The breakfast staff, Megan and Roxann, go out of their way to make sure you have your food (which is excellent) and you are on your way. The hotel is remote but they serve a very good room service meal. Two thumbs-up for Rachel on that staff. Rooms are always clean and fresh. The workout center is clean. There is a lot of parking. The hotel management went out of their way to make rounds during breakfast to ensure everything was OK.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, February 21, 2013
Dear R1975H:

Thank you so much for the great review and recognition of Roxanne, Megan & Rachel. I will share your comments with the staff and these three in particular for a job well done. We appreciate your business and look forward to serving you again.

Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed February 17, 2013

The hotel was close to the airport, clean and what you would expect from a Hilton property. The one outstanding thing that made me feel right at home wast the great welcome I received from shuttle bus driver Ms. Kelly Covbray. All employee should be as happy and enthusiastic as she.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, February 21, 2013
Dear Thomas D:

Thank you so much for the great review and recognition of Kelly. I will share your comments with the staff and Kelly in particularbfor a job well done. We appreciate your business and look forward to serving you again.

Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida
1 review
5 of 5 stars Reviewed February 14, 2013

I stay nest door at the Hampton but go to the restaurant/bar for dinner at least twice each time I'm here. The food is good and the Staff especially Mike and Sarah are always great. The food choices run the full range from sandwiches to prime rib. It's nice to feel like I'm at a neighborhood place.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, February 15, 2013
Dear Road_Warrior:

Thank you so much for your review of our restaurant. I will share your comments with the staff and in Particular Mike and Sara for a job well done. We appreciate your business and look forward to serving you again.

Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed February 13, 2013

Pool was unbelievably clear. Rooms very clean. Restrurant pricey but very good and "mike the bartendar" really made the night enjoyable - great company!!!!! I will definitely come here in my next visit.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David W, General Manager at Hilton Garden Inn Indianapolis Airport, responded to this review, February 14, 2013
Dear Not_keith:

Thank you so much for the review of our Hotel and we are pleased you enjoyed your stay. I will share your comments with the staff and Mike in particular for a job well done. We appreciate your business and look forward to serving you again.

Sincerely,
Dave
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Indianapolis Airport

Address: 8910 Hatfield Drive, Indianapolis, IN 46241
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Indianapolis
#3 Business Hotel in Indianapolis
#5 Green Hotel in Indianapolis
#24 Romantic Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Indianapolis Airport 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Indianapolis Airport hotel is the perfect location for leisure or business. As the closest hotel to the new Indianapolis International Airport, the Hilton Garden Inn provides all the essential amenities for any long or short term stay. Beyond relative location to the Indianapolis Airport, this Indianapolis hotel is conveniently located in the Ameriplex Business Park and minutes from I-465. ... more   less 
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Also Known As:
Hilton Garden Inn Indianapolis Airport Hotel Indianapolis

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