Close, Convenient and Friendly... - Review of Hilton Garden Inn Indianapolis Airport, Indianapolis, IN

Also Known As:: Hilton Garden Inn Indianapolis Airport Hotel Indianapolis; Hilton Garden Inn Indianapolis Airport Hotel

Address: 8910 Hatfield Drive, Indianapolis, IN 46231

Phone Number:

Region: United States > Indiana > Indianapolis

Amenities:

Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#5 Onsen Hotels in Indianapolis

#10 Business Hotels in Indianapolis

#56 Family Hotels in Indianapolis

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Hilton Garden Inn Indianapolis Airport hotel is the perfect location for leisure or business. As the closest hotel to the new Indianapolis International Airport, the Hilton Garden Inn provides all the essential amenities for any long or short term stay. Beyond relative location to the Indianapolis Airport, this Indianapolis hotel is conveniently located in the Ameriplex Business Park and minutes from I-465. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hilton Hotels, Travelocity, Hotels.com, Booking.com, Expedia, Venere, Tingo and Priceline so you can book your Hilton Garden Inn Indianapolis Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

42-46 of 103 reviews

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tjbss

Greensboro

Top Contributor

91 reviews

19 hotel reviews

Reviews in 39 cities

22 helpful votes

“Close, Convenient and Friendly...”

Reviewed January 31, 2013

Employees demonstrated a commitment to customer service and ambition to deliver a good experience. Location close to the airport made for an easy travel experience. The location is not close to restaurants or shopping so you need to plan your activities accordingly.

See 2 more reviews by tjbss for Indianapolis

Ask tjbss about Hilton Garden Inn Indianapolis Airport

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

February 4, 2013

Dear tjbss:

Thank you for the review. We are pleased you enjoyed your stay and your recognition of the great service provided by our staff. We are committed to delivering excellent service and appreciate your business. Have a great week and we look forward to the opportunity to serve you again.

Dave

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

BigJDfb62

1 review

1 helpful vote

“Bartender Mike is the reason for this excellent review”

Reviewed January 31, 2013 via mobile

As a person that travels frequently, employees like mike are the ones that make home not seem so far away. He's personable and feels like a long time friend the first time you meet him. Employees like mike are the reason why HHonors affiliates are my top choice in hotel preference.

Ask BigJDfb62 about Hilton Garden Inn Indianapolis Airport

Dear BigJDfb62:

Thank you for taking the time to review our Hotel, we thank you for your valuable feedback and recognition of Mike. I will pass your comments along for a job well done. Thank you for your business and loyalty to our wonderful brand. We appreciate your business and look forward to the opportunity to serve you again.

Sincerely,

Dave

Bob T

Fishers, Indiana, United States

“Cleaning staff stole my wife's earings”

Staff took my wife's earings that were left on the bathroom sink. The staff was to investigate-have not heard from them. May file a police report when we get back. While the room was fine, the hotel has at least one individual that is a thief.

Ask Bob T about Hilton Garden Inn Indianapolis Airport

February 5, 2013

Dear Bob T:

I apologize if you did not receive the message left regarding your wife’s earrings. We have looked high and low for the items and have taken extra steps in reading the lock, to make sure no unauthorized personnel were in the room, as well as sifting through trash and linens. The Housekeeper that cleaned your room has been with us for quite some time and has proven to be a trusted associate with us. We will continue our search and let you know right away if they are located.

Dave

coltong

Knoxville, Tennessee

“Great for business”

Reviewed January 30, 2013

Here for business. Quite, clean hotel. Great if you need a place to sleep when traveling for business or just going to the airport. There isn't anything walking distance around though. Close to the airport!

Ask coltong about Hilton Garden Inn Indianapolis Airport

February 8, 2013

Dear ColtonG:

Thank you so much for taking the time to review our Hotel. We are pleased you enjoyed your stay and appreciate the feedback. Thank you for your business and we look forward to the opportunity to serve you again.

Sincerely,
Dave

Rpic2012

“Awesome stay !”

Reviewed January 26, 2013 via mobile

We have stayed in several airport locations in the past but this Inn is by far the best ! We use the shuttle to the airport and back, they are very punctual and friendly !
The bartender Mike was great , Kelly at front desk very helpful, Genny meet us at breakfast to see how our stay was ! Great comp breakfast and service !!! It doesn't get better than this !

Ask Rpic2012 about Hilton Garden Inn Indianapolis Airport

January 28, 2013

Dear Rpic2012:

Thank you for taking the time to review our Hotel. We are pleased you enjoyed your stay and the nice comments regarding a few of our team members. I will share your comments with them for a job well done. We appreciate your business and look forward to serving you again.

Dave

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"Very clean, heard no plane noise, excellent staff to boot."

Stayed 1 night for business, and after the reveiws of plane noise I asked...

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Close, Convenient and Friendly... - Hilton Garden Inn Indianapolis Airport

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