This hotel was recommended to us by a coworker who's sister if a former travel agent as we wanted a place close to the Science Museum down town and didn't want to pay $149 a night some where.
My wife and I have a 3 year old and a 6 month old so a suite is nice for parking the infant in the other room so we got the Executive suite which is supposed to have a king and a couch. I assumed a hide-a-bed. The King was actually a queen and the couch was just that a couch.
So my wife and daughter slept on the queen and i on the couch. Our trouble continued when we were told that we couldn't have an extra pillo / blanket for me to use on the couch because management believed one pillow for each person was sufficient...that being 2 for a queen bed.
The person at the front desk was not allowed to give extra pillows but had to call the owner twice for us. Unacceptable
20 minutes in we noticed out 3 year olds socks were filthy from the floor which seemed to have a slippery layer of something all over it. Shower would change temperature ever 4 - 5 minutes hot/cold and there was no breakfast to be seen in the am.
We got in very late and had originally planned on staying two nights but decided 1 night was more than enough. Unfortunately they had us billed for two and even though they claim to have reimbursed me for the second night i still haven't seen a credit. Informed me to call the bank which i have and was told if they credited me it would show up right away. So i ended up paying $200 for a single night in a dump.
We drove to Lafayette and stayed in a Hampton the next night.









