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“Brickyard 400 Trip” 5 of 5 stars
Review of Hampton Inn & Suites Indianapolis-Airport

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Hampton Inn & Suites Indianapolis-Airport
2.5 of 5 Hotel   |   9020 Hatfield Drive, Indianapolis, IN 46231   |  
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Ranked #18 of 183 Hotels in Indianapolis
Certificate of Excellence 2014
GreenLeadersGold level
Longview, Washington
Senior Contributor
29 reviews 29 reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“Brickyard 400 Trip”
5 of 5 stars Reviewed September 11, 2013

Went to Indianapolis for the NASCAR Brickyard 400 with my son. We stayed at the Hampton Inn because of it's location near the airport, and easy access to freeways to the race track. Everyone was very friendly and helpful. The only drawback is there are no restaurants close by.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adraab10, Guest Relations Manager at Hampton Inn & Suites Indianapolis-Airport, responded to this review, September 24, 2013
Hello lookjerry,

Thanks for the kind review from your visit during the Brickyard 400! We really appreciate hearing what guests thought of their visit and I was so pleased to read that you find it to be so enjoyable. Our whole team works diligently to ensure our guests find their stay to be a great one. I was please to also read that you found our team to be so friendly and accommodating. Although we don't have many restaurant options close at the moment, there are many more coming this way in the near future which will help with adding more variety.

Once again, thanks for choosing our Hampton and posting some great feedback. We really appreciate our guests taking the time to offer some insight. I hope you consider staying with us again in the future if you're in the Indianapolis area!

Take Care,
Andrew, GRM
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268 reviews from our community

Traveler rating
    148
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    5
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Lake Mary, Florida
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 9, 2013

I stayed here for one night before hoping on a plane the next morning. Staff here was super nice and the rooms are newer and very comfortable. Free breakfast is basic but helps get the day going. The entrance into this hotel is very strange though, I assume a lot of people get lost or get frustrated how to get to it, luckily my boss who stays here all the time knew.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adraab10, Guest Relations Manager at Hampton Inn & Suites Indianapolis-Airport, responded to this review, September 24, 2013
Hello Ai10,

Thanks for posting such a positive review from your stay with us at the Hampton & Suites. We really appreciate you taking the time to post some feed back for us and other travelers to review. I was so pleased to read that you found the staff to be so friendly, rooms to be comfortable and our breakfast to be such a great way to start your day. Those are all aspects that we intentionally strive to make great for everyone who stays with us. We do apologize for any confusion with finding the hotel. Our priority is to make it easy to stay away from home.

Once again, thanks for the great review. We love hearing our guests perspective and appreciate you taking the time to post a review. I hope you consider staying with us again if you're in the Indianapolis area!

Take Care,
Andrew, GRM
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Naples, United States
1 review
4 of 5 stars Reviewed September 8, 2013

Easy access to everything including to & from the airport. Nice breakfast each morning. Clean rooms. Now I know to ask for a refrigerator next time if I don't have one. Would have liked a casual restaurant and bar.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adraab10, Guest Relations Manager at Hampton Inn & Suites Indianapolis-Airport, responded to this review, September 24, 2013
Hello Ann H.,

Thanks for your review of your stay with us at the Hampton Inn & Suites Indianapolis Airport. We appreciate hearing guest feedback so we can continue to offer the best hotel accommodations in the area. I was pleased to read that you found the rooms to be clean and accommodating. Also, glad to read that you found the breakfast to be enjoyable to start your day. Although we don't offer a bar or restaurant onsite, there is one located just across the parking lot.

Once again, thanks for posting some great feedback. We love hearing what guests think of their stay. I hope you visit us again if you're ever in the Indianapolis area!

Take Care,
Andrew, GRM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
waterloo, United States
1 review
2 of 5 stars Reviewed September 3, 2013

Indianapolis Hampton, rude, dirty,noisy,unhelpful! For that kind of money, stay at the Hilton.There isn't any places in area for eating, and when I asked front desk where food was they said we have take our menus. If you need a place to stay, and you can afford the Hilton next door, it would be a better place to stay!

  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LJ C, Manager at Hampton Inn & Suites Indianapolis-Airport, responded to this review, September 4, 2013
Thank you for taking the time to share your feedback on your recent stay. We take all of our guests' feedback very seriously, and appreciate it as a valuable teaching tool. I have shared your comments with my entire team. I was very disappointed that you found our staff to be rude and our properly to be dirty and noisy. We rarely receive negative comments, so, when we do, we address any issues immediately with our team to ensure that the same mistakes are not repeated.

Please accept my apologies on behalf of the team at the property. We truly appreciate that you chose to stay with us, and we know that you have many places to choose from for your lodging needs. I would appreciate it if you could please give us another opportunity.

Thank you again for sharing your comments, and please feel free to contact me directly if there is anything else that I can do for you.
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Denver, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2013

Nice motel close to the airport. The breakfast was very complete and fresh. The rooms were comfortable. Now that the new terminal of the airport is so much further from the city, this location is ideal to catch an early flight.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Bend, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 24, 2013

Service was great, atmosphere was very pleasant, and the room was in excellent condition. The staff was very accomodating and willing to help with whatever your request was. The furniture was modern and up to date, with the fitness facilities in great condition .

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Owings, United States
1 review
5 of 5 stars Reviewed August 21, 2013

I have stayed at many Hampton Inns in the past, and this was by far one of the best ones I have been to. It is an extremely new hotel, and designed very much with the business traveler in mind. The room was spacious and comfortable, the mattress was firm without being too firm, and the bathroom was very well designed with a shower stall rather than a shower bath. The staff was very efficient, and the entry very clean. The only detriment to the hotel is its location in relation to downtown. It is about a 10 mile trip, one-way, to downtown Indianapolis. So, you do have to commute into the city. The room could have also used a mini-fridge, but that is not a terrible lack of amenity. All-in-all, an excellent hotel and great addition to the Hampton line.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Indianapolis-Airport

Address: 9020 Hatfield Drive, Indianapolis, IN 46231
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Free Breakfast Kitchenette Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Indianapolis
#5 Family Hotel in Indianapolis
#18 Romantic Hotel in Indianapolis
#26 Business Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Indianapolis-Airport 2.5*
Number of rooms: 118
Official Description (provided by the hotel):
Combine the convenience of being near the Indianapolis International Airport and the comfort of a new and modern hotel and you have the Hampton Inn & Suites Indianapolis - Airport. As an added bonus, we offer 24 hour shuttle service to and from the Indianapolis International Airport for whatever may arise throughout your travels. ... more   less 
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Also Known As:
Hampton Inn & Suites Indianapolis-Airport Hotel Indianapolis
Hampton Inn And Suites Indianapolis-Airport
Hampton Inn Indianapolis

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