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“Still room to improve” 3 of 5 stars
Review of Le Meridien Indianapolis

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Le Meridien Indianapolis
4.0 of 5 Hotel   |   123 South Illinois Street, Indianapolis, IN 46225 (Formerly Canterbury Hotel)   |  
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Ranked #10 of 184 Hotels in Indianapolis
Certificate of Excellence
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
“Still room to improve”
3 of 5 stars Reviewed 3 days ago NEW

This is the renovated Canterbury so the basis for the hotel is retro small rooms. Our bellman told us nearly all the rooms were enlarged in the renovation. Bathrooms have been enlarged, have good fixtures, are bright, and are roomy. Our room was two bodies only while our guests had a larger room with a sofa that made conversation much easier than the usual bed as a chair. TV large and HD, wifi ok. There are no great views here as it is in the core of downtown

On checkout only one elevator worked in a two elevator structure, valet took over 30 minutes to get our car. We had purchased some of the stay through a charity event and it tool a week to get the charges to my card instead of the donor of the rooms. They really need a bit more space and staff to handle in and out. In comparison the Conrad offers much more service at the same price.

The common are on the first floor is ok. The upside is the location in the inner corner of the SW quadrant of downtown so you walk to all restaurants, bars, shopping, as well as Banker's Life and Lucas. It is a 5-10 min walk to the north end of Mass Ave

The new bar has a great beer and cocktail selection at Chicago prices, and has a nice feel to it. May old school cocktails and Zombie Dust was on tap during our stay ($10 fro 10 oz)

As with a lot of older layouts, the service, common areas, and bar/restaurant make the difference compared to a lower end hotel

Room Tip: Room size varies, ask for one with a couch
See more room tips
  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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41 reviews from our community

Traveler rating
    29
    6
    5
    1
    0
See reviews for
5
13
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18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband surprised me by booking this property for an impromptu romantic getaway. The staff and retro feel of this hotel was awesome. Our room was spectacular and the location was perfect for pub crawling.
I would definitely recommend this hotel and I plan on returning soon!

Stayed May 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed for an overnight and we were warmly greeted at the valet dropoff. Hotel has been completely renovated. Everyone was very nice and we had a great experience. We met for drinks and dinner at the downstairs bar Spoke & Steel. The drinks were great and the food was amazing. The Halibut was amazing. Rooms were very nice and the beds were amazing as well. The downside is the noise. Hallways are very narrow so you can hear talking, etc. That really was the only con.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terre Haute, Indiana
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I and several others from my company stayed at the Le Meridian for 2 days. The rooms are very spacious and comfortable. The bar and restaurant are first class. Maybe the best attribute is the location to downtown Indy. Park once and walk to everything. Colts, Pacers, Circle Center mall and all the best places to eat. Five star.

Stayed May 2015, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review, yesterday
Hello Gary B,

I couldn't have said it better myself! I appreciate your positive remarks regarding the property, location and service. We look forward to having you back.

Sincerely,
Nick Clark
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ontario
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

Great redo to the former cantaberry hotel. Conveniently located to good eating and mall. Easy to get to from airport. Bar is happening although a little loud. Rooms are quiet however and very comfortable. Great downtown choice. Only complaint was it tools three tries before statement was emailed properly. Get a hard copy before leaving.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review, yesterday
Hello BoomerOttawa_Ontario,

Thank you for the positive review of the new Le Meridien Indianapolis. It is always great to hear the opinions of former Canterbury guests and I am glad you are pleased with the changes. I appreciate your feedback regarding the challenges that arose in getting an email copy of your guest bill. We will investigate this to ensure it is not a trending issue.

Sincerely,
Nick Clark
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perfect location for staying downtown Indianapolis. Everything is walking distance....Lucas Oil Stadium, Banker Life Fieldhouse, etc. The rooms are simple, elegant, and modern. Drinks in the Spoke & Steele were amazing! The staff was top notch!

Room Tip: If the view is important to you, make sure you stay on a higher level. We stayed on the 9th floor...
See more room tips
  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review, 2 weeks ago
Hello Michelle R,

Thank you for the terrific review of our property. We agree that this location is outstanding and are happy to represent the Le Meridien brand here in downtown Indy. Our beverage program is constantly evolving and we look forward to having you back soon to see what is new at the property.

Sincerely,
Nick Clark
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smithtown, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our group spent several days there. Pleasant, personal service. From Eric the Manager to Keith and Willie the doormen, all the staff was very attentive to detail and quality service. I cannot remember all the names of the staff. In addition to the above, Zoey at the bar, Sean and Katie at the restaurant are among the notable.

The hotel itself is clean and comfortable; an older hotel with modern updates. Very close to the convention center and other downtown conveniences. We will definitley book Le Meridien again for our next trip.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LMIndy, General Manager at Le Meridien Indianapolis, responded to this review, 2 weeks ago
Hello Tim M,

Thank you for the five star review! I appreciate you recognizing so many of our valued staff members as exceptional hospitality professionals. I am lucky to have such an outstanding team to compliment our beautiful hotel.

We look forward to serving you again on your next trip to Indy.

Sincerely,
Nick Clark
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Indianapolis

Address: 123 South Illinois Street, Indianapolis, IN 46225 (Formerly Canterbury Hotel)
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Indianapolis
#9 Business Hotel in Indianapolis
#10 Romantic Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Meridien Indianapolis 4*
Number of rooms: 100
Official Description (provided by the hotel):
Formerly the historic Canterbury Hotel, Le Meridien Indianapolis stands in the heart of the business, shopping, and dining district. Nearby is the Indianapolis Cultural Trail, an urban bike and pedestrian path connecting downtown to important areas. Featuring a restaurant to see and be seen, Spoke & Steele draws its inspiration from the emerging creative neighborhoods and familiar feel of downtown Indianapolis. With a menu of authentic food and drinks sourced and influenced from the best of Indiana's craft vendors and purveyors, the restaurant is led by the creativity of the chef driven cuisine and simple mixology. The hotel boasts 100 chic guest rooms and suites which feature complimentary wireless High Speed Internet Access, ergonomic workspaces, 42-inch flat screen TVs, and pillow-top LM BEDs with 300-thread-count sheets. In-room illy coffee sparks productivity and imagination. Energising spaces include the complimentary 24-hour fitness centre and the lively atmosphere of our lobby Hub. The hotel is conveniently connected to Circle Centre Mall and the Indiana Convention Center, which spans more than 1,300,000 square feet. ... more   less 
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Also Known As:
Canterbury Hotel Indianapolis

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