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“Staff makes you feel like #1!” 5 of 5 stars
Review of Hampton Inn Indianapolis Downtown Across from Circle Centre

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Hampton Inn Indianapolis Downtown Across from Circle Centre
2.5 of 5 Hotel   |   105 S Meridian St, Indianapolis, IN 46225   |  
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Ranked #19 of 184 Hotels in Indianapolis
GreenLeadersGold level
1 review
3 helpful votes 3 helpful votes
“Staff makes you feel like #1!”
5 of 5 stars Reviewed August 21, 2014 via mobile

Great location! Right in the middle of it all. Walking distance from everything. The rooms are very nice, clean and comfortable. But the best pat of this hotel is the friendly staff that go above and beyond to make you feel as comfortable as you would be at home. Even before I arrived they were accommodating. I called before hand with a few requests and they were more them happy to accommodate. From day way one everyone gave service with a smile! But what will keep me coming here and telling the world about it is how two employees in particular, Jessica and Blake!!! Jessica works the front desk and she went above and beyond to make feel at home! Blake help me with all of my requests, always do polite and with a smile. I could feel they were both genuine and weren't being nice just because it's part of their job. The Hilton chain has two extraordinary employees!!! I normally don't write reviews but their service inspired me to! Thank you Jessica and Blake!

Leo Lopez

  • Stayed August 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeannie H, Front Office Manager at Hampton Inn Indianapolis Downtown Across from Circle Centre, responded to this review, August 27, 2014
Thank you so much Mr. Lopez, for this great review! I am so happy you feel like #1, because that is what we always strive for! We really love having you here and I'm so happy Jessica and Blake have been taking good care of you! I will definitely share this with them!
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444 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Indianapolis, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 20, 2014

As an HHonors member, chose the Hampton for a convention stay. Hotel remarkably quiet. Breakfast was excellent as usual. Hotel staff, breakfast staff and valent staff very helpful and responsive. Room was pretty good. A/C a little noisy. Slight mildewy smell in bathroom and crack in shower stall wall. Otherwise amenities OK (would have liked a mini-fridge). Early warning to request a late checkout (perhaps by HHonors) would have been appreciated.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeannie H, Front Office Manager at Hampton Inn Indianapolis Downtown Across from Circle Centre, responded to this review, August 27, 2014
Thank you, Andrew, for this great review! I'm so happy you had a great experience during your stay. Hopefully we'll see you again next year!
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Indianapolis, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 19, 2014

I stayed here for GenCon. Expensive, nothing worked, and staff was unwilling and nearly hostile when asked to help make some accommodations. Simply unacceptable. The location (3 blocks) from the convention center was the only enjoyable part.

  • Stayed August 2014, traveled with friends
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeannie H, Front Office Manager at Hampton Inn Indianapolis Downtown Across from Circle Centre, responded to this review, August 27, 2014
Dean, thank you for taking the time to write this review. It's feedback such as yours' that helps us learn and improve. I am so sorry you felt that my staff was hostile towards you when we could not accommodate your request for a refrigerator. Unfortunately, we have a limited supply of complimentary refrigerators that can be placed in guest rooms. On a sold out weekend like Gen Con, those fridges went quickly. We do our best to accommodate every guest request. We do have large employee fridges downstairs that we can always store your items in and retrieve them for you when needed. I will use your feedback to further train my staff how to respond more compassionately. I also apologize for one of our three elevators being out of order, I know this can be frustrating. We had our maintenance working on the issue immediately. I am so happy that you loved our convenient location though! We absolutely love our Gen Con guests and do hope you will give us another chance next year!
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Cincinnati
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 19, 2014

Every year a group of us (5 people) go to GenCon in Indianapolis for 4 days (Thursday through Sunday) and stay at one of the hotels within a couple blocks of the Convention center. Last year we stayed at the Marriott right across the street and were lucky to get a room the size of a shoe box for an extraordinary sum of money.

Typically during this time you can ONLY get housing through the convention housing system. We were unfortunate enough to get a hotel on the edge of Indy way out by the Airport. On a whim, one of our guys called around and found that the Hampton Inn, just a short 5 minute walk from the convention center, would take our reservation outside of the normal lunacy of the GenCon housing system, but also had a VERY REASONABLE PRICE. Between the five of us we each paid $120 for a 3 nights stay with 2 valet parked cars. INCREDIBLE.

Now, on to the hotel. It was clean, tidy, the staff was super friendly and accommodating, we had working A/C, plenty of room with a king sized bed and sleeper sofa, etc. The complimentary breakfast was also great! We couldn't have been happier.

If at all possible we WILL be staying here next year.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeannie H, Front Office Manager at Hampton Inn Indianapolis Downtown Across from Circle Centre, responded to this review, September 5, 2014
Thank you for this great 4 star review! I am so happy you enjoyed your stay and took advantage of our amazing, convenient location. Thank you for your kind words about our property and our staff! Hopefully we will see you again next year!!
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Norton, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed August 17, 2014

We returned to this hotel because the first stay was great and we liked the location. The room was average and we had to ask for several items to be refilled on the breakfast bar. Overall the experience was good.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeannie H, Front Office Manager at Hampton Inn Indianapolis Downtown Across from Circle Centre, responded to this review, August 18, 2014
Kim, thank you so much for taking the time to write this review! I'm so sorry that you had to ask for items to be refilled at breakfast during your stay. I will definitely use your feedback to better train our breakfast staff to be more proactive about keeping food readily available to our guests. We want each and every guest to have an amazing experience at our property, it is what we strive for every day. I am glad that overall your stay was good, I do hope you will give us another chance to make it AMAzing!
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Reading, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 14, 2014 via mobile

Outstanding location for easy walking access to all down town attractions, shopping, bars and restaurants. Staff were friendly, helpful and good at their jobs. Breakfast buffet offered plenty of choice. Room was clean and comfortable. The only downside was poor external sound insulation combined with a motorbike festival on the srreets below. We didn't ask to change rooms but I imagine avoiding rooms overlooking the Hard Rock restaurant would be a good idea if noise is going to be problem. I would definitely stsy here again.

Stayed August 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeannie H, Front Office Manager at Hampton Inn Indianapolis Downtown Across from Circle Centre, responded to this review, August 18, 2014
Thank you for writing this review, Ted! I'm glad you enjoyed our convenient location and our helpful staff. Moto GP is a huge event held in Indianapolis each year and it definitely makes the city more lively and unfortunately along with the amazing festivities comes the loudness. I hope we do see you again next time you're in Indianapolis!
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Centerville, OH
Top Contributor
59 reviews 59 reviews
34 hotel reviews
Reviews in 45 cities Reviews in 45 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 13, 2014

We stayed here one night during the Drum Corps International World Championships. We booked here rather last minute and were able to get a room for one night vs. some other hotels required two nights. Through the years we have stayed at various hotels in downtown Indy for DCI events and for NCAA basketball events. This hotel is "okay." I think the hotels like this one that are on the East side of Circle Center seem to have more street noise as they are close to the bar areas. But you can't really go wrong with any of the name brand hotels in the downtown area. Many are a little more upscale than this one.

This is also a "historic hotel" and some aspects (elevators, etc.) are not as modern as some of the newer hotels, but once in the room, it is a typical clean and functional Hampton Inn room. The breakfast area on the second floor was also large and well stocked up until the cutoff time. It is nice to have the breakfast included, which you won't find at the upscale hotels.

The staff was friendly. As for parking, rather than using the valet, we just parked in the garage that is about a half block further north on Meridian. Worked out fine, especially if you are just parking it for the night.

  • Stayed August 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeannie H, Front Office Manager at Hampton Inn Indianapolis Downtown Across from Circle Centre, responded to this review, August 14, 2014
Thank you so much for writing such a great review. It's so great hearing about our guests' experiences and helps us provide an even better experience for your next visit!
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Additional Information about Hampton Inn Indianapolis Downtown Across from Circle Centre

Address: 105 S Meridian St, Indianapolis, IN 46225
Phone Number:
Location: United States > Indiana > Indianapolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Indianapolis
#14 Family Hotel in Indianapolis
#15 Business Hotel in Indianapolis
#24 Romantic Hotel in Indianapolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Indianapolis Downtown Across from Circle Centre 2.5*
Number of rooms: 180
Official Description (provided by the hotel):
The Hampton Inn Hotel Downtown Indianapolis is located in the heart of Indianapolis. This beautiful hotel housed in the historic Chesapeake building is across the street from the Circle Center Mall. The central downtown location is just a short walk from the Indianapolis Convention Center, the Lucas Oil Stadium, Bankers Life Fieldhouse and a variety of restaurants. The hotel features 180 well-appointed guestrooms that offer the perfect place to relax when you're traveling for business or for pleasure.• Complimentary Hot Breakfast Buffet Daily• Complimentary High-Speed Internet• Valet Parking Available• Modern Guest Rooms w/ 32” LCD HDTVs• Room Service Available - Hard Rock Cafe• 24/7 Suite Shop• Business Center w/ PC, Printer & Fax• Fitness Center• 5 Meeting Spaces Available• Hilton HHonors• 100% Hampton Guarantee ... more   less 
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Also Known As:
Hampton Inn Indianapolis Downtown Hotel Indianapolis
Indianapolis Hampton Inn

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