I was a little concerned to stay here after reading some of the reviews. I was pleasantly surprised that the hotel was very nice. I know they are doing renovations, but it did not bother us at all. The room was very nice. It may have been one of the recently renovated rooms. i am not sure. We were in suite 614. The room had a sofa and a chair and a huge desk with a chair. There was a little mini bar area with a sink, microwave and refrigerator. In the bedroom were two double beds and another sink. There was also a sink in the bathroom. The beds were very comfortable. There was also a balcony. The rooms all face a beautiful atrium. They do have glass doors. But they look really nice. The only negative about the room itself is that the bathroom is very small. If you are afraid of heights, you may want a floor on the lower level as all rooms look down upon the atrium. There is just a railing between you and a long fall.
The atrium is gorgeous with lots of greenery.
The breafast bar was excellent. I cannot understand why anyone would say the area was like a prison block. The breakfast area is nice and the breakfast was great. The bacon was perfect. The evening reception has just basic snacks like chips and dip, salsa, popcorn. But they have a full service bar and you get two drinks free.
The staff was very nice. They would smile and speak whenever you walked by the desk. They let us check in early without any problems at all.
I was concerned that there was a group of girls having a slumber party in the suite next to ours. But when the door was shut, we really could not hear them. Also the sound from the bar can by quite loud, but we could only hear it from the front part of the suite, not from the bedroom section.
All in all I was quite pleased with this place. The parrot was probably a MCCAW not a parrot. IT was fun to watch.
The only real downside is the slow elevator. But all big hotels are like this.
I would not hesitate to stay here again. The location is nice. The staff was friendly. The rooms were large. The food was good.
AND when the renovation is over, it will be even better.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers