Imagine my surprise when I, a member, rode my bike to the museum to purchase movie passes for the summer and was able to enter but they would not allow me to leave by the same route. Their new fee process is confusing to them as I was allowed entrance but they would not allow me access to the garden and canal bridge by bicycle, the route by which I arrived. In their hurry to charge admission, they failed to make allowances for the many people who walk or ride. I was forced to take a very busy road that I was not comfortable with nor was I prepared as I expected to remain on the canal towpath. Very upset and disappointed.
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