When we arrived our room reeked of smoke. It was about 11:00 p.m. and we did not have the energy to move 2 sleeping children back out of the room and into another. My husband went down to the front desk to get more towels (there were only 3 in the room , even though our reservation was for 4). He told the staff about the room smell. The response from the desk was "I am so sorry! but if you want to change rooms, you will need to come back down first thing in the morning and request it then.
THe next morning we stopped by the pool for a swim and were completely grossed out! The pool was so murky that I couldn't see the 2nd step and there were clumps of hair floating about. Again a very friendly desk clerk apologized, said they had "high traffic" the night before and he would let the maintenance man know when he arrived (it was about 9:30 a.m. already). Subsequently the pool was closed for the rest of our stay.
The free wi-fi was also incredibly slow
On the positive side, the beds were very comfortable, Unfortunately the overall room quality and amenities here were sub-par.
- Also Known As:
- Fairfield Inn Chicago Southeast/Hammond Hotel Hammond
- Fairfield Inn Chicago Southeast/Hammond Hotel
- Fairfield Inn Hammond
- Fairfield Hammond
- Hammond Fairfield
- Hammond Fairfield Inn
- Official Description (provided by the hotel):
- The Fairfield Inn & Suites Chicago Southeast/Hammond, IN offers a prime location along I-80/94, just 30 minutes from Downtown Chicago and 20 minutes from Horseshoe Casino, and features renovated guest suites that standout among Hammond, IN hotels. This ideal location offers easy access to the area’s top destinations including the Indiana Dunes, Horseshoe Casino, and Cabela’s. Business travelers also appreciate the close proximity to the offices of ArcelorMittal, BP, Lear, and Praxair. Guests staying at this Hammond, IN hotel enjoy thoughtful amenities including the complimentary breakfast buffet, free WiFi, an indoor pool, and 24-hour fitness center. The newly-renovated guest rooms are highlighted by new flat-screen HD TVs, large work stations with ergonomic chairs, plush bedding, and in-room mini-fridges and microwaves. Choose the Fairfield Inn & Suites Hammond, and enjoy the modern amenities and terrific service that makes this one of the top Hammond, IN hotels. ... more less
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